NSW Dental State Leader - Operations & Growth

Primary Dental; Sydney; On-site; AUD 170,000 - 210,000; Full time

Benefits offered by this job

Free Employee Assistance Program (EAP)

Flare benefits platform - everyday sav

Novated leases for vehicles

Fitness Passport

20% discount on dental services for员工

Medibank private health insurance

Job summary

Primary Dental is seeking an experienced Dental State Manager to lead NSW operations from our Sydney head office. You will drive operational excellence, financial performance, clinical governance and employee engagement across multiple centres.

As a key leader, you will support Dental Coordinators, assistants, and Dentists to deliver outstanding patient experiences while achieving strategic objectives in a fast-paced healthcare environment.

Qualifications

• Mandatory dental industry experience.
• Experience in multi-site business and people leadership.
• Strong financial and commercial acumen.
• Proven ability to drive operational performance and growth.
• Excellent leadership and stakeholder management skills.
• Strong communication and change management abilities.

Responsibilities

• Lead, coach and develop Dental Managers, Coordinators and centre teams.
• Drive operational performance, consistency and continuous improvement across the State.
• Deliver State financial targets including growth, profitability and cost management.
• Monitor and improve key business metrics including chair utilisation, patient numbers, recalls and booking rates.
• Ensure compliance with clinical governance, accreditation and quality standards.
• Implement State strategies aligned to business objectives and growth plans.
• Build strong relationships with Dentists, suppliers and industry stakeholders.
• Foster a high-performance culture focused on employee engagement, retention and development.
• Support service excellence initiatives to improve patient satisfaction and retention.
• Partner with internal stakeholders including People & Culture, Finance and Operations teams.

Skills

Leadership

Stakeholder management

Financial acumen

Change management

Project management

Job description

Primary Dental is seeking an experienced Dental State Manager to lead NSW operations from our Sydney head office. You will drive operational excellence, financial performance, clinical governance and employee engagement across multiple centres.

As a key leader, you will support Dental Coordinators, assistants, and Dentists to deliver outstanding patient experiences while achieving strategic objectives in a fast-paced healthcare environment.