Novated Lease Retentions Specialist

FleetPartners Group; Sydney; Hybrid; AUD 65,000 - 95,000; Full time

Benefits offered by this job

27 days annual leave

Hybrid work flexibility

Dress for your Day policy

16 weeks parental leave

Training and career development

Discount program

Employee benefits

Job summary

FleetPartners Group in Sydney is seeking a proactive Novated Retentions Consultant to engage with clients approaching the end of their novated lease, identifying opportunities to retain business through new leases, extensions and aftermarket sales.

You will manage end-to-end sales, handle quotes and credit applications, and deliver an outstanding customer experience while achieving monthly targets in a busy, target-driven environment.

Qualifications

• 2–3 years’ experience in a sales role, ideally within novated leasing, motor vehicle leasing or financial services.
• Strong sales, communication and customer service skills, with the ability to build rapport and influence customers.
• Confidence in a fast-paced, target-driven environment and managing a high volume of customer interactions.

Responsibilities

• Selling Novated leases through End of Lease lead sources.
• Upselling and cross-selling Novated products and services.
• Keeping accurate records of sales activities within the CRM and reporting all revenue.
• Priority focus on retaining a customer’s business with FleetPartners.
• Ensuring a high level of customer experience at End of Lease.
• Attending product and skill courses and passing on relevant points to other Consultants.
• Meet individual monthly sales budgets and facilitate end-to-end customer service from inquiry to delivery.

Skills

Sales experience

Communication skills

Customer service

Relationship building

Tools

CRM software

Job description

FleetPartners Group in Sydney is seeking a proactive Novated Retentions Consultant to engage with clients approaching the end of their novated lease, identifying opportunities to retain business through new leases, extensions and aftermarket sales.

You will manage end-to-end sales, handle quotes and credit applications, and deliver an outstanding customer experience while achieving monthly targets in a busy, target-driven environment.