Night-Shift Gaming Supervisor — Lead Late-Night Pub Ops

ALH Hotels; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Exclusive discount card for ALH Hotels pubs & accommodation

Access to free health and well-being services

Opportunities for learning and development

Job summary

ALH Hotels is seeking a committed Overnight Gaming Supervisor for the Doncaster Hotel in Melbourne. This role is essential for overseeing late-night operations, ensuring guest satisfaction, and complying with gaming regulations. Candidates should possess current RSA, RCG, and Gaming Licence qualifications, be detail-oriented, and thrive in a team environment. The position offers various benefits, including discounts at numerous establishments, with a strong emphasis on employee wellbeing and development opportunities.

Qualifications

• Ability to perform physical tasks safely and efficiently.
• Detail-oriented with strong communication skills.
• Motivated to create memorable guest experiences.

Responsibilities

• Engage with guests to create enjoyable experiences.
• Ensure compliance with safety and gaming regulations.
• Complete cash handling and machine payout tasks.

Skills

Customer engagement

Cash handling

Communication

Teamwork

Manual handling

Education

Current industry RSA, RCG and Gaming Licence qualifications

Job description

Overnight Gaming Supervisor | Doncaster Hotel

“Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub’s story.

About The Role

Overnight Gaming Supervisor | Doncaster Hotel

“Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub’s story.

At the Doncaster Hotel, we are proud of our team and the experience we provide our guests. We are looking for an authentic, high-energy Gaming Supervisor to join the family. This is a role for the night owls those who thrive in the "graveyard" hours and take pride in running a seamless late-night operation.

A Day In The Life Of a Gaming Supervisor

• Actively engage with guests by sharing your passion for our products and create special moments that our guests won’t forget
• Contribute positively to our culture of responsibility, which is centred around safety as well as RSA and RCG/RSG compliance
• Complete machine payouts and cash handling tasks in accordance with hotel policies and gaming regulations
  
  

About You

• You are great with people, detail and communication and are motivated to make magic happen for your guests and your teammates
• You are a team player and are happy to work overnight Gaming shifts
• You hold current industry RSA, RCG and Gaming Licence qualifications
• You’ll be yourself and come as you are - ALH is known for its people!
• Availability: We need someone with the flexibility for a variation of shifts a week, with a primary focus on our overnight/graveyard roster (9:00 PM to 4:30 AM)
  
  

Inherent Requirements

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
  
  

The benefits are good too!

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
• Find out more about our range of benefits and discounts here
  
  

If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.