Night Public Area Cleaners

The Branksome Hotel & Residences; Sydney; On-site; AUD 40,000 - 55,000; Full time

Job summary

The Branksome Hotel & Residences is seeking experienced Night Public Area Cleaners to join our team at Mascot NSW. We offer full-time and part-time positions with duties including cleaning hotel public areas, servicing guest rooms, and handling special cleaning tasks while upholding high standards of service.

Ideal candidates are self-motivated, possess strong communication and interpersonal skills, and have prior room attendant and public area cleaning experience.

Qualifications

• Experience as Room Attendant and Public Area Cleaner.
• Knowledge of hygiene requirements, cleaning chemicals and WHS procedures.
• Flexibility to work across a 7-day roster, including public holidays and evening shifts.

Responsibilities

• General housekeeping and cleaning of hotel public areas (lobby, lifts, stairs, toilets).
• Servicing and cleaning allocated guest rooms.
• Undertake special cleaning projects as directed.
• Follow housekeeping policies, procedures and standards.

Skills

Customer service

Self-motivated

Communication skills

Interpersonal skills

Room Attendant experience

Public Area Cleaner experience

Hygiene knowledge

Cleaning chemicals

WHS procedures

Flexible schedule

Evening shift

Job description

The Branksome Hotel & Residences – Mascot NSW

The Branksome Hotel & Residences (TBHR), situated within walking distance of Mascot Station and the Domestic airport, provides luxury serviced apartments for short or long stay guests. At the TBHR we pride ourselves on professionalism and high levels of service. This is reflected in our above 4 ½ stars rating in Tripadvisorand Google review.

CNBC has ranked the Best Hotels for Business Travelers 2022 and has awarded The Branksome Hotel & Residences with the Best Hotel overall for Business Travelers in whole of Australia. This rating was conducted through the market and consumer data firm Statista.

We are seeking experienced and hardworking Night Public Area Cleaners to join our team. Full-time and Part-time positions available.

The successful candidate will be tasked to:

• General housekeeping and cleaning of public areas of the hotel such as hotel lobby, lift, stairways, public toilets, etc.
• Servicing and cleaning allocated guest rooms
• Undertake special cleaning projects as directed
• Ensure housekeeping departmental policies, procedures, and standards are followed
• Consistently offer professional, friendly and engaging service
• Assist room attendants and other housemen to ensure guest rooms are prepared efficiently
• Maintain inventory in all the housekeeping storage area
• Respond timely to guests’ special request for miscellaneous items e.g. cribs, cots, extra towels, etc.
• Collect dirty linen, garbage and recyclables from Room Attendants’ carts and closets
• Follow departmental policies and procedures
• Report necessary maintenance items
• Follow all safety and sanitation policies and procedures
• Other duties as reasonably requested

We are looking for someone with:

• Passion to deliver exceptional customer service
• Be self-motivated and be able to work unsupervised
• Good communication and interpersonal skills
• Previous work experience as Room Attendant and Public Area Cleaner
• Have knowledge and understanding of basic hygiene requirements, cleaning chemicals, and WHS procedures
• Be flexible and available for work across a 7-day roster including public holidays, as required, on an evening shift.

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