Night Operations Manager

Strait Link; City of Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

Strait Link is seeking an experienced Night Shift Operations Manager to lead the Webb Dock night shift, ensuring freight is safely processed, loaded and dispatched while maintaining high safety and service standards.

You will report to the Operations Manager and coordinate labour, fleet and equipment resources, driving continuous improvement and strong safety culture across the 24-hour network.

Qualifications

• Leadership experience in transport, logistics, shipping or warehouse operations.
• Proven ability to lead high-performing operational teams in fast-paced environments.
• Strong knowledge of transport operations, safety and CoR requirements.
• Excellent problem-solving and decision-making under pressure.
• Strong communication and stakeholder management.
• Hands-on, proactive leadership with accountability and improvement.
• Highly organized with ability to manage competing priorities.
• Commitment to positive team culture and operational excellence.

Responsibilities

• Lead night shift operational activities to ensure safe and efficient freight movements.
• Review pays and using Kronos on a daily basis.
• Manage supervisors and operational employees, providing coaching, support and performance leadership.
• Ensure freight is processed, loaded and dispatched accurately and on schedule.
• Monitor operational performance and respond proactively to service disruptions and changing priorities.
• Coordinate labour, fleet and equipment resources to meet operational requirements.
• Drive a strong safety culture by ensuring compliance with CoR, company policies and legislative requirements.
• Investigate and resolve operational issues while implementing corrective actions where required.
• Ensure accurate operational reporting, documentation and effective shift handovers.
• Maintain strong communication with internal stakeholders to support seamless 24-hour operations.
• Identify and implement continuous improvement initiatives to enhance safety, productivity and customer service.

Skills

Leadership

Team leadership

CoR knowledge

Problem solving

Communication

Hands-on leadership

Organizational skills

Continuous improvement

Tools

Kronos

Job description

Strait Link has a proud history of being a vital link between Victoria and Tasmania, providing daily sea freight services between Port of Melbourne in Victoria and the Port Burnie in Tasmania. We contribute to the Australian economy by being a key part of the supply chain between Tasmania and the Australian mainland, connecting local Australian customers to markets across the world.

Everyday our people, on vessels, at our ports and in our offices play a vital role in connecting local Australian customers to markets across the world.

As an employer of Australian seafarers, we take pride in developing the next generation of seafarers and are always on the lookout for talented people to join our inclusive, local community minded and enterprising workforce.

An inclusive workplace, works for everyone:

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Strait Link acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

Company Values

Our values Care, Trust, Connected are the foundation of everything we do here at Strait Link. They underpin how we go about performing our roles and activities everyday when we are at work and representing the Strait Link business.

We are seeking an experienced and hands-on Night Shift Operations Manager to lead our night shift operations at Webb Dock. This is a key leadership role responsible for ensuring freight is safely processed, loaded and dispatched while driving operational performance, safety and customer service throughout the shift.

About the Role

Reporting to the Operations Manager, the Night Shift Operations Manager is responsible for overseeing all night shift operations, leading operational teams and ensuring the safe, efficient and compliant movement of freight across the Strait Link network.

You will provide leadership across the team, coordinating labour, fleet and equipment resources, managing operational issues as they arise, and ensuring a seamless transition between day and night operations. This role plays a critical part in achieving operational targets, maintaining service standards and fostering a strong safety culture.

Key Responsibilities

• Lead and coordinate all night shift operational activities to ensure safe and efficient freight movements.
• Reviewing pays and using Kronos on a daily basis.
• Manage supervisors and operational employees, providing coaching, support and performance leadership.
• Ensure freight is processed, loaded and dispatched accurately and on schedule.
• Monitor operational performance and respond proactively to service disruptions and changing priorities.
• Coordinate labour, fleet and equipment resources to meet operational requirements.
• Drive a strong safety culture by ensuring compliance with Chain of Responsibility (CoR), company policies and legislative requirements.
• Investigate and resolve operational issues while implementing corrective actions where required.
• Ensure accurate operational reporting, documentation and effective shift handovers.
• Maintain strong communication with internal stakeholders to support seamless 24-hour operations.
• Identify and implement continuous improvement initiatives to enhance safety, productivity and customer service.

About You

• Demonstrated leadership experience within transport, logistics, shipping or warehouse operations.
• Proven ability to lead high-performing operational teams in a fast-paced environment.
• Strong knowledge of transport operations, safety and Chain of Responsibility (CoR) requirements.
• Excellent problem-solving and decision‑making skills, with the ability to remain calm under pressure.
• Strong communication and stakeholder management skills.
• A proactive, hands‑on leadership style with a focus on accountability and continuous improvement.
• Highly organised with the ability to manage competing priorities and operational demands.
• Commitment to fostering a positive team culture and delivering exceptional operational outcomes.