Night Auditor & Guest Experience Lead

Accor Apartments & Realty; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accor Apartments & Realty is seeking a Night Auditor to ensure accurate end-of-day accounting and to assist guests with late night inquiries. You will serve as the calm, composed point of contact while the hotel operates through the night, from 11pm to 7am.

The role emphasizes independent work, prior night audit experience, problem-solving, and a flexible schedule, including weekends and public holidays. Join our team to maintain seamless guest experiences around the clock.

Qualifications

• Independent worker with initiative, able to work without constant supervision.
• Prior experience in Night Audit and/or Accounts is highly beneficial.
• Quick-thinking problem solver focused on guest needs.

Responsibilities

• Take charge of the reception desk duties and manage the night audit process with accurate nightly reports.
• Collaborate with security to monitor and maintain a safe environment for guests and staff.
• Assist the day team to ensure a seamless guest experience across day and night shifts.
• Work distinct night shifts from 11pm to 7am.

Skills

Independent worker

Night audit experience

Problem solving

Flexible schedule

Job description

Accor Apartments & Realty is seeking a Night Auditor to ensure accurate end-of-day accounting and to assist guests with late night inquiries. You will serve as the calm, composed point of contact while the hotel operates through the night, from 11pm to 7am.

The role emphasizes independent work, prior night audit experience, problem-solving, and a flexible schedule, including weekends and public holidays. Join our team to maintain seamless guest experiences around the clock.