Night Auditor: Front Desk, Night Finance, Flexible Shifts

Mercure; Port Stephens; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Part-time remuneration

Shift scheduling flexibility

Discounted Mercure stays

Meals during shifts

Training and development opportunities

Positive workplace culture

Job summary

Mercure Newcastle Airport, located in Williamtown, NSW, is seeking a dedicated Night Auditor to join our Front Office team. This overnight role oversees all night-time front desk operations, handles financial reconciliations, and ensures guest satisfaction within a 24-hour service model.

You will be the main contact during late hours, maintain accurate night reports, and collaborate with housekeeping and maintenance as needed.

Qualifications

• Experience in front office or night audit in hospitality.
• Strong numerical and reconciliation skills.
• Excellent communication and composure under pressure.
• Proficiency with hotel management systems and general computer apps.
• Ability to work independently on night shifts.
• Strong organisational skills and attention to detail.
• Willingness to work night shifts including weekends/public holidays.
• Hospitality qualifications preferred but not essential with equivalent experience.

Responsibilities

• Manage all front desk operations during night shifts, including check-ins and check-outs.
• Process financial transactions and end-of-day audits with accuracy.
• Maintain night audit reports and balanced accounting records.
• Monitor security systems and conduct overnight inspections.
• Respond to guest requests with professionalism and discretion.
• Coordinate overnight with housekeeping and maintenance teams.
• Manage reservations, cancellations, and room assignments in the PMS.
• Prepare handover notes for the day shift.

Skills

Front desk operations

Cash handling

Guest service

Hotel management systems

Communication

Night shift independence

Attention to detail

Education

Hospitality qualification or certifications preferred

Tools

Opera PMS

Job description

Mercure Newcastle Airport, located in Williamtown, NSW, is seeking a dedicated Night Auditor to join our Front Office team. This overnight role oversees all night-time front desk operations, handles financial reconciliations, and ensures guest satisfaction within a 24-hour service model.

You will be the main contact during late hours, maintain accurate night reports, and collaborate with housekeeping and maintenance as needed.