New Home Consultant

Burbank; Walloon; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Uncapped commissions

Commission paid on contract signing

Genuine earning potential for high‑ach

Career development and progression

Employee discounts on Burbank homes

Access to Rewards Gateway

Employee Assistance Program (EAP)

Ongoing learning and development

Employee referral incentives

Recognition and reward programs

Supportive, team-focused culture

Job summary

Burbank Homes is seeking New Home Consultants who excel in sales and customer engagement to guide buyers through the journey of selecting their new home. Based from a display home in the Walloon growth corridor, you will build rapport, follow up consistently, and convert opportunities into signed contracts.

Successful candidates are motivated by results, capable of building trust, and rewarded with a generous commission structure that pays on contract signing, not milestones.

Qualifications

• Customer-focused and commercially minded.
• Ability to build trust and deliver outstanding service.
• Persistent with follow-up and ownership of pipeline.

Responsibilities

• Welcome and guide customers through the new home journey.
• Build relationships with prospective buyers.
• Manage enquiries and sales opportunities.
• Maintain regular customer contact and follow-up.
• Work closely with land agents and internal stakeholders.
• Convert opportunities into signed contracts.
• Deliver an experience customers will recommend to friends and family.

Skills

Sales

Customer focus

rapport building

Follow-up

Closing deals

Pipeline management

Tools

CRM software

Job description

We can teach homes. We can't teach drive.

At Burbank Homes, we've learned that the best New Home Consultants don't always come from the building industry.

They come from sales.

They're the people who build rapport effortlessly, follow up when others don't, genuinely care about their customers, and know how to confidently ask for the business.

If you're motivated by results, thrive on helping people make big decisions, and want to be rewarded for your performance, we'd love to hear from you.

What's In It For You?

Let's be honest. If you're a great salesperson, you want to know three things:

Can I be successful here? Can I earn well? Will my effort be recognised?

The answer is yes.

At Burbank, you'll represent a trusted builder with more than 40 years of experience,a strong product offering and the support you need to succeed.

Most importantly, our commission structure rewards results, with commissions paid on contract signing, meaning you don't have to wait for construction milestones before being recognised for your success.

You'll also enjoy:

• Uncapped commissions


• Commission paid on contract signing


• Genuine earning potential for high performers


• Career development and progression opportunities


• Employee discounts on Burbank homes


• Access to Rewards Gateway


• Employee Assistance Program (EAP)


• Ongoing learning and development opportunities


• Employee referral incentives


• Recognition and reward programs


• A supportive, team-focused culture that celebrates success

What Success Looks Like

This is a sales role, first and foremost.

The people who succeed here are customer-focused, commercially minded, and consistent in their approach.

They understand that great sales isn't about pressure. It's about building trust, delivering outstanding service, following through on commitments, and staying engaged throughout customer journey.

You’ll likely thrive in this role if you:

• Build genuine rapport with people quickly


• Deliver exceptional customer experiences


• Follow up and follow through


• Take ownership of your pipeline and results


• Are resilient and maintain a positive mindset


• Enjoy working towards targets and achieving goals


• Understand that consistency creates success


• Have the confidence to ask for the sale

While the market continues to evolve, strong salespeople continue to succeed because they focus on what they can control: customer experience, activity, relationships, and follow-up.

The Role

Based from a display home within the Walloon growth corridor, you will:

• Welcome and guide customers through the new home journey


• Build relationships with prospective buyers


• Manage enquiries and sales opportunities


• Maintain regular customer contact and follow-up


• Work closely with land agents and internal stakeholders


• Convert opportunities into signed contracts


• Deliver an experience customers will recommend to friends and family

Important To Know

This role is based in a display home environment.

Weekend work is a core part of the role and a non-negotiable requirement, as this is when many customers are actively searching for their future home.

If you're looking for a Monday-to-Friday desk job, this isn't it.

If you're looking for a role where your performance directly influences your income and career growth, you'll feel right at home.

Ready to Back Yourself?

We can teach homes.

We can't teach drive.

If you're a genuine sales professional who loves building relationships, delivering great customer experiences and closing deals, we'd love to hear from you.

For any questions or a confidential chat, please contact Lainie McCluskey, Talent Acquisition Lead - Burbank Group