Network Technical Specialist

Telstra; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-related pay

Learning programs

Global presence

Purchased annual leave

Telstra day off

30% off Telstra products

Equipment provided

Job summary

Telstra in Canberra is seeking an NV1-cleared Network Engineer to provide 24x7 network operations support for Defence customers. The role is based onsite in Canberra and requires you to work a rotating roster on all shifts.

Ideally you bring 1–2 years in Network Operations, hands-on routing and switching knowledge, and familiarity with Juniper, Cisco and other vendors. Active NV1 clearance is essential. This is a permanent Defence role with growth within Telstra's Defence network team.

Qualifications

• Active NV1 security clearance is mandatory.
• 1–2 years hands-on experience in Network Operations.
• Understanding of data communications, routing, switching and telecommunications.
• Familiarity with VLANs, Spanning-Tree, wireless tech, and WAN/BAN protocols (OSPF, BGP).
• Exposure to Juniper, Cisco, Nortel, or Avaya networking products.
• ITIL Foundation or Practitioner certification desirable.
• Defence or enterprise ICT environment experience desirable.

Responsibilities

• Investigate and resolve network incidents and alarms.
• Assist with network changes following customer and management processes.
• Keep accurate records and support service reporting.
• Join incident calls and provide technical updates.
• Follow change, incident, and problem management guidelines.
• Carry out standard operational tasks and maintenance.

Skills

Network operations

Data communications

Routing

Switching

Telecommunications

NV1 clearance

Education

ITIL Certification

Tools

Juniper

Cisco

Nortel

Avaya

Job description

About The Job

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.

We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

We're all about helping our customers connect faster, better and smarter. And that's where you come in, to help us realise our purpose to build a connected future so everyone can thrive.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What is the focus of the role?

This role will provide specialised 24x7 technical network expertise and support for Telstra's networks and infrastructure, supporting the Department of Defence.

This is a fantastic opportunity for an NV1 cleared Network Engineer, with some existing experience, or those eager to launch their career in Network Operations at Telstra. You'll gain and expand your hands‑on experience supporting Telstra's Defence customers and networks, learning from real‑world challenges and working with experienced professionals.

This permanent Defence role is based onsite in Canberra. You'll work on a rotating 24x7 shift roster and you are required to work all shifts onsite.

Active NV1 clearance is essential, and bonus points for NV2 clearance.

What You'll Do

• Investigate and help resolve network incidents and alarms.
• Assist with network changes following customer and management processes.
• Keep accurate records and support service reporting.
• Join incident calls and provide technical updates.
• Follow change, incident, and problem management guidelines.
• Carry out standard operational tasks and maintenance.

About You

• Ideally 1-2 years hands on experience in Network Operations.
• Active NV1 security clearance (mandatory), NV2 preferred.
• Understanding of data communications, routing, switching, and telecommunications.
• Familiarity with VLANs, Spanning-Tree, wireless technologies, and WAN/BAN routing protocols (OSPF, BGP).
• Exposure to Juniper, Cisco, Nortel, or Avaya networking products.
• ITIL Foundation or Practitioner certification (desirable).
• Defence or enterprise ICT environment experience (desirable).

Candidates must hold a current Defence clearance to be considered. This role will require you to hold and maintain an minimum Australian Government NV1 Security Clearance.