Network Events Lead: Melbourne Trams & Stakeholders

Yarra Trams; City of Melbourne; On-site; AUD 54,000 - 72,000; Part time

Job summary

Yarra Trams is seeking a highly organised Officer, Network Events to join our Network Events team on a part-time basis (two days per week) for a 12-month fixed-term contract.

In this role you will coordinate the planning, development and continuous improvement of event plans that support Melbourne's tram network during major and special events, working with internal teams and external stakeholders to ensure plans are comprehensive, accurate and actionable.

Qualifications

• Experience managing network, operational, transport, or major event planning activities.
• Knowledge of Melbourne tram network and infrastructure.
• Understanding of operational rules, standards, and procedures for network event operations.
• Ability to coordinate work across multiple teams and stakeholders.
• Excellent planning, organisation, project coordination, and problem-solving skills.
• Strong communication and stakeholder engagement skills.
• Knowledge of continuous improvement methodologies.
• Familiarity with public transport services in Melbourne.
• Experience working with government agencies, consultants, contractors, or event organisers.

Responsibilities

• Develop and maintain network event plans using templates and planning frameworks.
• Coordinate input from internal and external stakeholders to ensure plans are complete, practical, and effective.
• Capture and incorporate lessons learned from previous events through structured debrief processes.
• Lead and facilitate event debriefs, identifying opportunities to improve safety, efficiency, and service delivery.
• Monitor and report on event outcomes, actions, and improvements.
• Ensure event-related financials are accurately captured, including recovery of eligible costs and third-party billing requirements.
• Support the planning and delivery of major events in accordance with Franchise Agreement requirements.
• Contribute to projects and initiatives that improve network event planning, operational performance, and customer outcomes.
• Drive continuous improvement by identifying opportunities to enhance processes, standards, and event planning methodologies.

Job description

Yarra Trams is seeking a highly organised Officer, Network Events to join our Network Events team on a part-time basis (two days per week) for a 12-month fixed-term contract.

In this role you will coordinate the planning, development and continuous improvement of event plans that support Melbourne's tram network during major and special events, working with internal teams and external stakeholders to ensure plans are comprehensive, accurate and actionable.