Network Engineer: Infra, Security & Incident Response

Quantumminds; Geelong; On-site; AUD 90,000 - 130,000; Full time

Job summary

Quantumminds is seeking an IT Infrastructure Engineer to investigate and resolve incidents across network, security, and related technologies in Geelong, Australia. You will maintain system health, perform configuration, and ensure ITIL-aligned processes are followed to uphold security and reliability.

The role emphasizes hands-on administration, proactive maintenance, and strong collaboration with internal and external stakeholders to shape secure, scalable infrastructure.

Qualifications

• ITIL Foundation qualifications and suitable vendor certifications preferred.
• Experience in IT engineering/operations or similar field.
• Good analytical and problem-solving skills, able to leverage server/network knowledge and broad array of tools to solve problems.
• Palo Alto Firewalls and Panorama – Experience implementing, supporting and maintaining - Active PCNSE certification is desirable.
• Meraki – Experience implementing, supporting, and maintaining of Meraki Security Appliances, Switching and Wi‑Fi; Active ECMS1+2 Certifications desirable.
• Next-Generation Firewall (NGFW) - Experience implementing, supporting, and maintaining firewalls vendors such as Palo Alto and/or Fortinet.
• Networking (Routing/Switching/Wireless/SD-WAN) – Experience implementing, supporting, and maintaining vendors such as Cisco and/or Aruba.
• Current and ex-serving ADF members are encouraged to apply.

Responsibilities

• Investigate, troubleshoot, and resolve incidents and service requests for infrastructure and other related technologies (network, network security, etc.).
• Maintain system health and performance through proactive maintenance and patching activities across infrastructure.
• Perform configuration and administration of infrastructure.
• Contribute to processes and review their application to ensure that controls, policies, and procedures are operating effectively.
• Follow and enforce ITIL-aligned incident, request fulfillment, problem, and change management processes for changes required on the customer’s network.
• Build effective working relationships both internally and externally.

Skills

ITIL foundations

Network engineering

Firewall management

Vendor certifications

Analytical thinking

ADF-related experience

Tools

Palo Alto Panorama

Meraki

NGFW (Palo Alto/Fortinet)

Cisco/Aruba networking

Job description

Quantumminds is seeking an IT Infrastructure Engineer to investigate and resolve incidents across network, security, and related technologies in Geelong, Australia. You will maintain system health, perform configuration, and ensure ITIL-aligned processes are followed to uphold security and reliability.

The role emphasizes hands-on administration, proactive maintenance, and strong collaboration with internal and external stakeholders to shape secure, scalable infrastructure.