Network Engineer

NSW Police Force; Parramatta; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Annual leave loading

Wellbeing programs

Salary packaging options

Novated vehicle lease

In-house gym facilities

Job summary

The NSW Police Force is seeking a Network Platform Engineer (CSO4) to join the Network and Security Platform Services Directorate. You will work with enterprise LAN/WAN, focusing on F5 load balancing, and support security and reliability across NSWPF networks.

This role requires CCNA or equivalent, strong troubleshooting, and collaboration with vendors and internal teams. Applicants should be prepared for on-call rotation and security clearances.

Qualifications

• Proven experience with enterprise network or voice technologies.
• Exposure to large, complex operational environments.
• Strong troubleshooting and problem-solving skills.
• Teamwork with ability to manage competing priorities.

Responsibilities

• Provide technical support and engineering services within LAN/WAN (Core Network) environments with a primary focus on F5 load balancing infrastructure
• Support the operation, maintenance, optimisation, and lifecycle management of network and F5 infrastructure to ensure service reliability and performance
• Manage F5 platform patching, software upgrades, and iRules development, ensuring compliance with operational and security standards
• Investigate and resolve incidents, contribute to problem management activities, and implement changes in accordance with established IT service management processes
• Drive continuous service improvement through automation, monitoring enhancements, documentation, and the development of technical standards and operating procedures
• Work collaboratively with senior engineers, service delivery teams, projects, other government agencies and vendors
• Provide operational support across Cisco SD-WAN, Cisco Catalyst Center, wireless, routing and switching, and Cisco ACI environments
• Contribute to the adoption of automation and modern network management practices to improve operational efficiency and service outcomes
• Build technical capability and progress towards senior specialist roles

Skills

Enterprise networking

Troubleshooting

Teamwork

CCNA or equivalent

Problem solving

Education

CCNA or equivalent certification

Tools

Cisco SD-WAN

Cisco Catalyst Center

Cisco ACI

Job description

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Network Engineer to be part of our Network and Security Platform Services, Technology and Communication Services Command. The Network Engineer implements and maintains security controls that protect NSW Police’s systems and data, ensuring secure design, risk mitigation, and compliance. By embedding security into technology platforms, it helps safeguard sensitive information and supports the organisation’s mission to uphold public safety and trust.

The Network and Security Platform Services Directorate is responsible for the connectivity and security that underpins policing across NSW Police Force (NSWPF). The team manages and maintains enterprise network and security services supporting over 550 NSWPF remote sites, as well as key data centres and core technology platforms.

The Directorate enables secure and reliable connection of users and devices to NSWPF systems, ensures the delivery of data across the statewide network, and maintains strong control of network boundaries, security and data flows. This includes responsibility for NSWPF telecommunication services and the interoperability and connectivity between internal applications, external services and connected devices.

The Network Platform is seeking to recruit a Network Engineers (CSO4) to join the Network and Security Platform Services Directorate to work alongside Senior Network Engineers and technical leaders to provide hands‑on engineering, operational and delivery support across enterprise network and voice platforms. The CSO4 roles play an important role in day‑to‑day operations, service improvement initiatives, technical delivery while contributing to the ongoing uplift and maturity of the network platform. This is an excellent opportunity for engineers looking to deepen their enterprise experience within a large, complex environment.

As a Network Platform Engineer (CSO4), you will:

• Provide technical support and engineering services within LAN/WAN (Core Network) environments with a primary focus on F5 load balancing infrastructure
• Support the operation, maintenance, optimisation, and lifecycle management of network and F5 infrastructure to ensure service reliability and performance
• Manage F5 platform patching, software upgrades, and iRules development, ensuring compliance with operational and security standards
• Investigate and resolve incidents, contribute to problem management activities, and implement changes in accordance with established IT service management processes
• Drive continuous service improvement through automation, monitoring enhancements, documentation, and the development of technical standards and operating procedures
• Work collaboratively with senior engineers, service delivery teams, projects, other government agencies and vendors
• Provide operational support across Cisco SD-WAN, Cisco Catalyst Center, wireless, routing and switching, and Cisco ACI environments
• Contribute to the adoption of automation and modern network management practices to improve operational efficiency and service outcomes
• Build technical capability and progress towards senior specialist roles

These roles are well suited to engineers with strong technical foundations who are seeking to grow their skills at enterprise scale. You will assist with the implementation and support of IP network solutions, including troubleshooting, network access, monitoring, control, evaluation and documentation, while ensuring cyber security requirements are consistently met. The role also require participation in rotational on-call support arrangements.

Strong communication skills are essential, as you will work with a wide range of internal and external stakeholders and be expected to tailor technical advice and instructions to suit different audiences.

Positions report directly to their relevant Platform Lead and may also support capacity driven activities across the Network Platform.

To be considered for this role, applicants must demonstrate:

• Proven experience working with enterprise network or voice technologies
• Exposure to large, complex operational environments
• Strong troubleshooting and problem-solving skills
• The ability to work effectively as part of a team while managing competing prioritiesA desire to learn, grow and develop specialist depth
• Minimum CCNA level certification in a relevant networking and technology discipline
• Equivalent vendor certifications or demonstrable equivalent experience may be considered where appropriate

IMPORTANT INSTRUCTIONS FOR APPLICANTS:

You will be required to complete a Baseline Vetting Clearance, please note you may be required to upgrade your clearance to NV1 in the future.

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• flexible work options;
• opportunity to purchase leave;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities.

To be eligible to apply for this role, you must meet one of the following statuses:

• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application, please contact the NSWPF Aboriginal Employment & Engagement team at ********@police.nsw.gov.au
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at *************@police.nsw.gov.au
• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at *************@police.nsw.gov.au

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

For Technical assistance please contact: ***************@police.nsw.gov.au (Please include the word Taleo in the subject line)

Thank you for your interest in this role. We look forward to receiving your application.