Network Development Manager, Aws Direct Connect

Amazon Support Services Pty Ltd; Sydney; On-site; AUD 230,000 - 280,000; Full time

Job summary

Amazon Support Services Pty Ltd in Sydney seeks a Network Development Manager to lead the global Network Deployment and Capacity Engineering team, building and scaling our Direct Connect network to support AWS customers.

You will manage a diverse group of network engineers and technical program managers, drive automation, monitor uptime, mentor staff, and collaborate with engineering partners to rollout new designs across regions.

Qualifications

• 4+ years leading teams in engineering or operations.
• 5+ years engineering experience.
• 8+ years in technology roles.
• Experience with network operations either as a manager or individual contributor.

Responsibilities

• Lead a team of globally distributed network engineers and technical program managers.
• Drive continual improvement in systems operations through tool building and iterative improvement.
• Partner with Engineering and Operational teams to ensure high availability and uptime of the AWS Direct Connect Network.
• Define and drive projects that improve efficiency in day-to-day tasks, identifying key metrics and reporting on progress.
• Manage a highly technical team, and develop deep knowledge to propose new designs for wider review.
• Effectively define, analyze, and evolve key performance metrics to measure engineer and team performance.
• Collaborate with customers and partners to bring new services into production.
• Operate in a rapidly evolving environment, adapt quickly to new information, and re-prioritize as needed.
• Pro-actively identify resource needs, participate in recruiting efforts, and hiring to grow the team.
• Responsible for people management of engineers, providing performance reviews and coaching.

Skills

People management

Engineering experience

Technology leadership

Network operations

Education

Bachelor's degree in CS

Job description

Network Development Manager, AWS Direct Connect Amazon Support Services Pty Ltd, Sydney, New South Wales, AUS

The AWS Direct Connect organization is looking for a Network Development Manager to join Network Deployment and Capacity Engineering team. As part of this role, a successful candidate will be responsible for managing one of our global teams that owns building and scaling our network. Direct reports will include Network Development Engineers and Technical Program Managers who partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools.

The AWS Direct Connect team delivers solutions that make it easy for customers to establish a dedicated network connection from their premises to the AWS cloud. These connections help to reduce network costs, increase bandwidth throughput, and provide a more consistent network experience than Internet-based connections. AWS Direct Connect is currently available in more than 100 locations, which span nearly 70 cities in 30 different countries.

If you like to work with new technologies, optimizing existing technology, and have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would like to meet you. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.

Key job responsibilities

• Lead a team of globally distributed network engineers and technical program managers supporting Amazon's network infrastructure.
• Drive continual improvement in systems operations through tool building and iterative improvement.
• Partner with Engineering and Operational teams to ensure high availability and uptime of the AWS Direct Connect Network.
• Define and drive projects that improve efficiency in day-to-day tasks (or automate them away completely), identifying key metrics that reflect the success of those projects, and reporting on their progress.
• Manage a highly technical team, and develop a deep knowledge of your area in order to propose new designs for wider review.
• Effectively define, analyze, and evolve key performance metrics to measure engineer and team performance and drive service improvements.
• Collaborate with customers and partners to bring new services into production
• Operate in a rapidly evolving environment, adapt quickly to new information, and re-prioritize as needed.
• Pro-actively identify resource needs, participate in recruiting efforts, and hiring to grow the team.
• Responsible for people management of a team of engineers, providing performance reviews, continual feedback, coaching and career growth.

A day in the life

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

About the team

About AWS

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

• 4+ years of managing teams experience
• 5+ years of engineering experience
• 8+ years of technology role experience
• Experience with network operations either as a manager or individual contributor

PREFERRED QUALIFICATIONS

• Bachelor's degree in Computer Science or a related field
• Experience contributing to the creation and implementation of high-quality, high-volume recruiting plans
• Experience contributing to the definition and implementation of automation opportunities within an operations environment
• Experience representing your team or technical area to senior management

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.