NDIS Participant Services Coordinator

Rgit Australia; Maryborough; On-site; AUD 58,000 - 61,000; Part time

Benefits offered by this job

Competitive remuneration

Salary packaging up to $18,550 p.a.

Ongoing training

Professional development

Employee Assistance Program

Mental Health First Aid support

Not-for-profit environment

30+ years community service

Job summary

Community Care Foundation is seeking a Part-Time Participant Services Facilitator to lead the day-to-day coordination of participant services and SIL operations in the Fraser Coast and Wide Bay regions. The role emphasises person-centred practice, stakeholder collaboration and quality outcomes.

You will support staff, manage rosters, monitor compliance and contribute to continuous improvement while working within a values-driven not-for-profit environment.

Qualifications

• Solid experience within disability or community services sector.
• Understanding of person-centred practice and participant empowerment.
• Ability to obtain and maintain an NDIS Worker Screening Check and Blue Card.
• Experience coordinating staff, services and priorities.
• Strong communication with participants, families and staff.

Responsibilities

• Coordinate delivery of participant services and SIL operations.
• Build relationships with participants, stakeholders and teams.
• Provide day-to-day guidance and support to frontline staff.
• Monitor staffing, overtime and ensure compliant service delivery.
• Contribute to recruitment, onboarding and performance management.

Skills

Disability services

Coordination

NDIS knowledge

Relationship management

Communication

Leadership support

Education

Community Services / Disability / Leadership qualification

Job description

Community Care Foundation is seeking a Part-Time Participant Services Facilitator to lead the day-to-day coordination of participant services and SIL operations in the Fraser Coast and Wide Bay regions. The role emphasises person-centred practice, stakeholder collaboration and quality outcomes.

You will support staff, manage rosters, monitor compliance and contribute to continuous improvement while working within a values-driven not-for-profit environment.