NDIS Direct Support Worker

Outlook (Aust) Ltd; Gosford; On-site; AUD 36,000 - 47,000; Part time

Benefits offered by this job

Flexible shifts

Travel reimbursement

Uniform provided

Employee Assistance Program (EAP)

Job summary

Outlook is seeking a Direct Support Worker – NDIS in Gosford, NSW to assist people with disability to live independently and participate in their community. You will provide person-centred support, personal care and daily living tasks across casual and part-time shifts, with flexibility to fit your commitments.

Experience in disability support is preferred; we value empathy, reliability and strong communication.

Qualifications

• The role requires compassionate disability support and person-centred care.
• Experience in disability support, aged care or similar roles is preferred.
• Ability to perform personal care tasks and mobility assistance with safety.

Responsibilities

• Provide personal care and daily living support (showering, dressing, grooming).
• Assist with meals, mobility, household tasks and transport to services.
• Implement care plans and Behaviour Support Plans to promote safety and wellbeing.
• Maintain accurate case notes and participate in client activities and community access.

Skills

Disability support

Personal care

Communication

Case notes

Mobility assistance

Household tasks

Digital literacy

Behaviour Support Plans (BSPs)

Education

Certificate III in Individual Support (Disability, Ageing or equivalent)

Tools

Mobile apps

Job description

Working hours: Part Time/Casual – Hours varied ranging between the hours of 6am - 10pm. We are looking for people with wide availability

Role: Direct Support Worker – NDIS

Wages: SCHADS Award Conditions

About the role:

As a Direct Support Worker with Outlook, you will support people living with disability to build independence, achieve their goals and participate in their community. Working with clients who have physical, intellectual and psychosocial disabilities, you will provide personalised, person centred support that promotes choice, dignity and quality of life.

We currently have both Casual and Part Time opportunities available. We ask that applicants have broad availability; however, we are committed to offering flexibility and will work with you to accommodate your existing commitments.

This role includes hands on support for people with disability to live safely, independently and achieve their individual goals. You will provide personal care and daily living support, including assistance with showering, dressing, grooming, toileting, mobility and meal preparation. Depending on client needs, you may also support with household tasks, medication assistance, transport, community participation and social connection. You will work with people who have complex support needs, including implementing Behaviour Support Plans (BSPs), responding to behaviours of concern, applying positive behaviour support and de-escalation strategies, and maintaining client safety and wellbeing. Every shift provides an opportunity to make a meaningful difference while supporting people to live life on their own terms.

What We Are Looking For

• A caring, compassionate and respectful approach, with a genuine commitment to supporting people with disability.
• Experience in disability support, aged care or a similar support role.
• The ability to provide personal care and daily living support, including showering, dressing, grooming, toileting, mobility assistance, meal planning and preparation, medication assistance, household tasks, transport and community access.
• Ability to provide person-centred support to people with diverse and complex needs, including implementing care plans and Behaviour Support Plans (BSPs) to promote safety, wellbeing and positive outcomes.
• Experience supporting clients to achieve their individual goals, build independence and participate actively in their community.
• Strong communication skills and the ability to build positive relationships with clients, families and colleagues.
• Reliability, professionalism and the ability to work independently.
• The ability to maintain accurate, detailed and timely case notes and service records.
• Smartphone and basic digital literacy to access schedules, complete required forms and training, and maintain accurate case notes using mobile apps.
• The physical capability to meet the demands of the role, including personal care, manual handling, mobility assistance, domestic duties and supporting clients in community based activities.

Why Work For Us

• Flexible shifts that can fit around your lifestyle and commitments
• Rewarding work that makes a real difference in the lives of people with disability.
• Supportive and welcoming team culture where your contribution is valued
• Ongoing training, development and support to help you succeed in your role
• Salary packaging options to help you pay less tax and increase your take home pay
• Travel reimbursement between client services
• Uniform provided
• Access to our Employee Assistance Program (EAP) to support you and your families health and wellbeing

Successful Applicants Will Have and/or Undertake Before Commencing

• National Police Check.
• Current NDIS Worker Screening Check.
• Current NSW Driver's Licence and reliable transport to travel between client services (travel reimbursement applies).
• Current First Aid and CPR Certificate.
• (preferred) Certificate III in Individual Support (Disability, Ageing or equivalent) and/or relevant industry experience.
• Smartphone and basic digital literacy to access schedules, complete required forms and training, and maintain accurate case notes using mobile apps.

About us:

Outlook is a not-for-profit organisation dedicated to building an inclusive society. We empower people with disabilities and those experiencing disadvantage, providing opportunities for meaningful community participation and equal rights. Outlook Australia’s vision is to create an inclusive society for all. We are a thriving, sustainable organisation dedicated to promoting the empowerment of people with disabilities and those experiencing disadvantage. We operate through two key divisions: Community Services, which provides life skills, in home care, and community access support, and Social Enterprise, which creates employment opportunities for people from disadvantaged backgrounds.

Diversity and Inclusion

At Outlook, we recognise that everyone is unique and may require different support to participate fully in the recruitment process. If there are any adjustments we can make to help you showcase your skills, experience, and potential, please contact our recruitment team ***********@outlookaust.org.au. We are committed to providing an inclusive and accessible recruitment experience.

Outlook is an equal opportunity employer. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from diverse backgrounds and abilities.