NDIS Claims & AR Officer — Detail-Driven Finances

Flintwood Disability Services; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Learning & Development

Wellbeing support

Castle Hill location

Fixed-term to 31 Oct 2027

Job summary

Flintwood Disability Services – Castle Hill NSW is seeking an experienced NDIS Claims & Accounts Receivable Officer to join our team. This full-time role requires strong NDIS billing, accounts receivable experience and advanced Excel skills, working from our Castle Hill head office.

The role focuses on accurate processing of claims, management of accounts receivable, compliance with NDIS requirements, and providing excellent service to participants and internal teams.

Qualifications

• 1-3 years' experience in NDIS administration, billing, claims, or finance.
• Relevant qualification in Accounting/Bookkeeping and demonstrated experience in a similar role.
• Strong understanding of NDIS pricing arrangements and claiming requirements.
• Experience using PRODA, NDIS or finance software platforms such as MYP, Nightingale or Dynamic Business Central

Responsibilities

• Process NDIS claims through PRODA.
• Manage billing for STA, Day Programs, and Support Coordination.
• Create and maintain participant service agreements.
• Reconcile accounts and resolve claim errors or rejections.
• Track budgets and claims using advanced Excel functions.
• Liaise with participants, support coordinators, and internal teams regarding funding queries.
• Process NDIS and Non-NDIS invoices accurately and on time.
• Monitor claim rejections and resolve rejected claims promptly.
• Reconcile and allocate NDIS payments received in accounting system.
• Follow up outstanding invoices
• Maintain and prepare debtor ageing reports.

Skills

NDIS billing

Accounts receivable

Advanced Excel

Education

Accounting/Bookkeeping

Tools

PRODA

MYP

Nightingale

Dynamic Business Central

Job description

Flintwood Disability Services – Castle Hill NSW is seeking an experienced NDIS Claims & Accounts Receivable Officer to join our team. This full-time role requires strong NDIS billing, accounts receivable experience and advanced Excel skills, working from our Castle Hill head office.

The role focuses on accurate processing of claims, management of accounts receivable, compliance with NDIS requirements, and providing excellent service to participants and internal teams.