Finance Officer

Gold Coast Disability and Youth; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Job summary

Gold Coast Disability and Youth (GCDAY) is seeking a skilled Billing Officer to join our accounts team. The role covers invoicing, NDIA/NDIS claims, reconciliations, debt collection and rent invoicing in a busy disability services environment.

You will work with Xero, manage multiple entities, liaise with clients and plan managers, and support budgeting and financial reporting. Immediate start available for an organised and detail‑driven professional.

Qualifications

• Experience in billing, accounts receivable and reconciliation.
• Confidence with NDIS/NDIA billing and claims.
• Strong attention to detail and accuracy.
• Experience with debt collection and invoicing.
• Ability to reconcile multiple entities and accounts.
• Strong financial/computer systems skills.
• Excellent communication skills, written and verbal.
• Ability to manage competing priorities and deadlines.
• A reliable, professional and proactive approach.

Responsibilities

• Manage invoicing, accounts receivable and debt collection.
• Complete reconciliations across all GCDAY entities and accounts.
• Prepare, lodge and reconcile NDIA/NDIS claims and payments.
• Experience in Xero.
• Follow up rejected, pending or unpaid NDIS claims.
• Manage rent invoicing and reconciliation.
• Process on-charging of expenses to the relevant entity or client.
• Prepare and reconcile damages invoices.
• Review and reconcile contractor and supplier invoices.
• Investigate and resolve billing discrepancies, credits and adjustments.
• Liaise with clients, plan managers, contractors and suppliers.
• Assist with budget monitoring, financial reporting and child safety‑related financial administration.

Skills

Billing & invoicing

NDIS billing

Accounts receivable

Reconciliation

Debt collection

Xero

Attention to detail

PRODA

PACE

Tools

PRODA

PACE

Job description

Gold Coast Disability and Youth – Nerang QLD

Gold Coast Disability & Youth (GCDAY) is a trusted provider in the disability services field, known for delivering exceptional support to our clients. Our commitment to compliance, service excellence, and integrity drives everything we do. As we continue to grow, we are seeking a highly skilled Billing Officer with an immediate start available to join our accounts team and contribute to our ongoing success. We provide self and plan managed NDIS participants with a range of support options including: individual support and group programs.

We're seeking an experienced and highly organised Financial Officer to join our accounts team. This hands‑on role manages billing, invoicing, reconciliation and debt collection across the business — including NDIS/NDIA claims, client billing, rent, on‑charging and contractor invoices.

Key Responsibilities:

• Manage invoicing, accounts receivable and debt collection
• Complete reconciliations across all GCDAY entities and accounts
• Prepare, lodge and reconcile NDIA/NDIS claims and payments
• Experience in Xero
• Follow up rejected, pending or unpaid NDIS claims
• Manage rent invoicing and reconciliation
• Process on‑charging of expenses to the relevant entity or client
• Prepare and reconcile damages invoices
• Review and reconcile contractor and supplier invoices
• Investigate and resolve billing discrepancies, credits and adjustments
• Liaise with clients, plan managers, contractors and suppliers
• Assist with budget monitoring, financial reporting and child safety‑related financial administration

About You

• Experience in billing, accounts receivable and reconciliation
• Confidence with NDIS/NDIA billing and claims
• Strong attention to detail and accuracy
• Experience with debt collection and invoicing
• Ability to reconcile multiple entities and accounts
• Strong financial/computer systems skills
• Excellent communication skills, written and verbal
• Ability to manage competing priorities and deadlines
• A reliable, professional and proactive approach

Highly Regarded

• Experience with PRODA, PACE, NDIS claims and lodgements, or a background in disability, healthcare or community services.

Why Join Us?

• A supportive and inclusive work environment that values your contribution
• Competitive salary with opportunities for professional development
• The chance to work with a dedicated team of professionals who are passionate about making a positive impact in our community
• Career growth opportunities within a well‑established and respected organisation