National Visual Merchandising Manager

Best & Less; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

Best&Less is seeking a Senior Visual Merchandising Leader to shape and execute the national VM strategy across a high-volume retail network. You will drive consistency in store presentation and lead campaigns, seasonal transitions and new store rollouts while partnering with Commercial, Marketing and store leadership.

You will coach VM specialists and store leaders, manage multiple priorities to meet tight deadlines, and translate performance insights into VM actions.

Qualifications

• Extensive VM leadership experience in a high-volume, multi-site retail environment.
• Proven ability to lead VM programs across a large store network and seasonal campaigns.
• Strong commercial acumen with ability to translate insights into VM actions.
• Ability to manage multiple priorities, tight deadlines and numerous projects.
• Experience coaching teams across geographically dispersed locations.

Responsibilities

• Develop and execute the national VM strategy for a multi-site retail environment.
• Drive consistent VM standards and store presentation across a dispersed network.
• Lead campaigns, seasonal transitions and floor set activations.
• Respond to trading needs and store conditions with practical VM solutions.
• Collaborate with Merchandise and Planning to optimise space and customer flow.
• Use performance data to prioritise VM initiatives and store support.
• Lead VM delivery for new stores, refits and concept rollouts.
• Coach VM specialists and store leaders to improve capability.
• Build partnerships with State and Regional Managers and Support Centre.

Skills

Visual Merchandising

Leadership

Stakeholder management

Project management

Cross-functional collaboration

Job description

Why You'll Love This Role

• Lead VM strategy and execution across a high-volume national retail network
• Influence customer experience, sales performance and brand presentation at scale
• Drive major seasonal campaigns, promotional events, new stores and refits
• Partner with senior leaders across Retail, Merchandise and Marketing
• Build VM capability across multi-site operational teams
• Join a collaborative retailer with growth and change ahead

What You'll Be Doing

• Develop and execute the national visual merchandising strategy for a high-volume, multi-site retail environment
• Drive consistent VM standards and store presentation across a large and geographically dispersed network
• Lead frequent campaigns, promotional launches, seasonal transitions and floor sets
• Respond quickly and practically to trading needs and changing store conditions
• Partner with Merchandise and Planning to optimise space, placement, stock density and customer flow
• Use sales performance, store insights and commercial data to set priorities
• Lead VM delivery for new stores, refits and concept rollouts
• Coach VM specialists, store leaders and operational teams
• Build strong partnerships with State Managers, Regional Managers and Support Centre stakeholders
• Maintain quality and accountability while managing competing national deadlines

Who Thrives in This Role?

You'll love the energy of high-volume retail and be comfortable moving between strategy, commercial analysis and hands‑on store execution. You can manage multiple priorities without losing focus, bring people with you through change and make practical decisions quickly while maintaining high standards.

What We're Looking For

• Extensive visual merchandising leadership experience within a high-volume, multi-site retail environment
• Proven experience leading VM programs across a large store network, multiple categories and frequent campaign cycles
• Strong commercial acumen with the ability to translate performance insights into VM actions
• Success managing competing priorities, tight deadlines and multiple projects
• Experience coaching teams across geographically dispersed locations
• Confident stakeholder management and influence without direct authority
• Strong project management, organisation and execution capability
• Resilience, agility and practical problem‑solving in a fast‑moving environment

What's In It For You?

• A high‑impact national leadership opportunity in a large‑scale retail environment
• Exposure to senior leaders and cross‑functional business priorities
• The opportunity to shape the future of VM across Best&Less
• Career growth within a dynamic and evolving retail organisation
• A collaborative, supportive and people‑first culture