National Senior VET Student Support Lead

The University Of Notre Dame; Fremantle; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Generous training and development

Discounted study

Job summary

The National Senior Student Support Officer for VET at The University of Notre Dame Australia coordinates administrative and student support across all VET programs, including program delivery, compliance, reporting and stakeholder engagement. Working with senior leaders, the role supports continuous improvement initiatives to enhance processes, service delivery and student outcomes.

This is a full-time, fixed-term contract through August 2027, based in Fremantle with competitive salary and 15%

Qualifications

• Relevant degree with demonstrated experience, or an equivalent combination of education, training and professional experience.
• Proven experience leading administrative support and coordination, preferably within a VET, RTO or education environment.
• Experience in financial administration, procurement and project coordination.
• Ability to provide advice and support to senior leaders on administration, compliance, policy and process improvement.
• Strong administrative, project and process management skills, with excellent attention to detail and the ability to manage competing priorities.
• Strong analytical, problem-solving and initiative-taking skills.
• Excellent written and verbal communication skills, with the ability to engage and influence staff, students and external stakeholders.
• Demonstrated ability to improve administrative systems, processes and service delivery.
• Proficiency in Microsoft Office, with experience using LMS and CRM systems.
• Ability to lead, motivate and develop a team through guidance, mentoring and professional support.
• Knowledge of ASQA compliance, government-funded programs and VET operational requirements is highly desirable.

Responsibilities

• Coordinate VET administration while supporting team performance and positive student outcomes.
• Oversee records, compliance, reporting, events, projects and budgets.
• Resolve complex student and administrative matters.
• Drive process improvements to enhance service delivery and student outcomes.
• Build strong relationships with students, staff and external stakeholders.

Skills

Relevant degree

VET experience

Financial administration

Policy & compliance

Project coordination

Microsoft Office

LMS

CRM systems

Team leadership

Stakeholder engagement

ASQA compliance

Education

University degree

Tools

Microsoft Office

LMS

CRM systems

Job description

The National Senior Student Support Officer for VET at The University of Notre Dame Australia coordinates administrative and student support across all VET programs, including program delivery, compliance, reporting and stakeholder engagement. Working with senior leaders, the role supports continuous improvement initiatives to enhance processes, service delivery and student outcomes.

This is a full-time, fixed-term contract through August 2027, based in Fremantle with competitive salary and 15%