National Quality, Audit & Compliance Leader

ONCALL Group QLD; Brisbane; Presencial; AUD 120 000 - 160 000; Tempo integral

Resumo da oferta

ONCALL | SACARE is seeking an experienced Quality, Systems & Audit Manager to lead quality, compliance, audit and safeguarding functions across the organisation. This is a national role designed to strengthen governance frameworks and drive continuous improvement.

You will lead a national quality team, oversee internal and external audits, risk management, policy development, and safeguarding across all services, working with senior leaders to foster a culture of quality and accountability.

Qualificações

• Relevant tertiary qualifications in Quality, Compliance, Auditing, Governance or a related discipline
• Demonstrated experience in a similar quality, audit or compliance leadership role
• Strong knowledge of NDIS and other relevant regulatory and accreditation frameworks
• Experience managing audits, risk management systems and compliance reporting
• Proven ability to develop, review and implement policies and procedures
• Experience managing complaints, incidents and safeguarding requirements
• Strong analytical, problem-solving and decision-making skills
• Excellent written and verbal communication skills
• Advanced Microsoft Office skills, particularly Excel, Word and Outlook
• The ability to influence, engage and work effectively with stakeholders at all levels

Responsabilidades

• Lead and manage internal audit programs across operational departments
• Coordinate and facilitate external accreditation and compliance audits
• Monitor compliance against NDIS, legislative and regulatory requirements
• Develop, review and maintain policies, procedures and work instructions
• Manage organisational risk, incident and complaints reporting frameworksInvestigate non-conformances and implement corrective action plans
• Provide detailed quality, compliance and risk reporting to Executive Leadership and the Board
• Coordinate and support the Board Audit & Risk Sub-Committee
• Oversee workplace health and safety compliance and monitoring activities
• Quality & Continuous Improvement
• Drive quality improvement initiatives across the organisation
• Monitor accreditation performance and compliance outcomes
• Identify trends, risks and opportunities for organisational improvement
• Develop systems and processes that support quality service delivery
• Champion a culture of continuous improvement and accountability

Conhecimentos

Audit leadership

Compliance management

Stakeholder engagement

Data analysis

Policy development

Formação académica

Bachelor's degree in Quality, Compliance, Governance or related field

Ferramentas

Excel

Word

Outlook

Descrição da oferta de emprego

ONCALL | SACARE is seeking an experienced Quality, Systems & Audit Manager to lead quality, compliance, audit and safeguarding functions across the organisation. This is a national role designed to strengthen governance frameworks and drive continuous improvement.

You will lead a national quality team, oversee internal and external audits, risk management, policy development, and safeguarding across all services, working with senior leaders to foster a culture of quality and accountability.