National Inventory Manager

Toll Group; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

The Toll Group is seeking an experienced Inventory Manager to lead inventory operations across our Healthcare portfolio from our NSW Eastern Creek site. You will oversee inventory accuracy, cycle counts, and integration of new business onto Toll WMS, while delivering exceptional customer service to internal and external partners.

You will bring at least 10 years in inventory management, strong ERP/WMS experience (JDA, SAP), and proven ability to build relationships across multiple levels.

Qualifications

• Understanding of the Healthcare industry, and the balance between commercial, operational and functional requirements.
• Extensive Inventory management experience within a warehouse management system
• Ability to establish and maintain effective relationships with personnel at all levels, within and external to Toll.
• Extensive knowledge of ERP Systems and Warehouse Management Systems, with experience in JDA and SAP highly regarded.
• Advanced computer literacy skills, including Microsoft Office.
• Minimum 10 years’ experience in Inventory Management.

Responsibilities

• Maintain inventory management, provide daily and weekly stock on hand reports
• Co-ordination of cycle counts & stock takes nationally
• Support the State Managers on tasks, including, DIFOT, investigating and processing customer claims/stock returns and escalation of issues.
• Preparing and attending business reviews with customers, as required.
• Create a customer centric approach to managing and resolving customer issues, problems and complaints, liaising with internal key stake holders on achieving the resolution.
• Ensure all work is compliant with all laws, regulations, and policies.

Skills

Inventory management

ERP knowledge

Microsoft Office

Relationship building

Tools

JDA

SAP

Warehouse Management System

Job description

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Our customers produce goods from various parts of the healthcare ecosystem. From consumer healthcare products like vitamins to medical devices like contact lenses and robotic surgical instruments, Toll has the expertise and certifications to move and store various types of pharmaceutical and healthcare products. In specialised purpose-built facilities, our team can also manage unit dose packaging and vaccine storage and handling in cold rooms.

The Opportunity

We are looking for an experienced Inventory Manager to join our Healthcare function based in Eastern Creek, NSW. The role of the National Inventory Manager is to manage all Inventory requirements across all accounts within the Healthcare portfolio. This role is also responsible for the integration of new business onto Toll WMS. The person will be required to provide an excellent standard of customer service and operational support to our customers and all operational sites through proficient management of the customers Inventory and Toll processes in our WMS.

As the Inventory Manager, you will:

• Maintain inventory management, provide daily and weekly stock on hand reports
• Co-ordination of cycle counts & stock takes nationally
• Support the State Managers on tasks, including, DIFOT, investigating and processing customer claims/stock returns and escalation of issues.
• Preparing and attending business reviews with customers, as required.
• Create a customer centric approach to managing and resolving customer issues, problems and complaints, liaising with internal key stake holders on achieving the resolution.
• Ensure all work is compliant with all laws, regulations, and policies.

About you

To be successful in this role, you will need:

• Understanding of the Healthcare industry, and the balance between commercial, operational and functional requirements.
• Extensive Inventory management experience within a warehouse management system
• Ability to establish and maintain effective relationships with personnel at all levels, within and external to Toll.
• Extensive knowledge of ERP Systems and Warehouse Management Systems, with experience in JDA and SAP highly regarded.
• Advanced computer literacy skills, including Microsoft Office.
• Minimum 10 years’ experience in Inventory Management.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.