National Clinical Operations Lead – Remote

Intensive Care At Home Pty Ltd; Melbourne; Remote; AUD 130,000 - 150,000; Full time

Benefits offered by this job

Company car

Superannuation

Job summary

Intensive Care at Home is Australia's only third-party accredited specialist home ICU nursing provider, delivering hospital-level care in clients' homes across multiple states. We are seeking an experienced clinical leader to become National Clinical Operations Manager, overseeing clinical service delivery, governance and quality.

Reporting to the Director, you will lead the clinical governance framework, ensure accreditation standards are maintained, supervise critical care nurses and state

Qualifications

• Current AHPRA registration (Nursing and Midwifery Board of Australia).
• Postgraduate qualification in intensive care / critical care nursing.
• Substantial ICU/critical care experience with leadership of multidisciplinary teams.
• Knowledge of clinical governance frameworks and accreditation processes.
• Experience in incident investigation and RCA.

Responsibilities

• Oversee national delivery of complex home-based care.
• Lead the clinical governance framework with policies and audits.
• Maintain ISO 9001:2015 and NDIS accreditation across states.
• Supervise and develop Critical Care RNs and state teams.
• Report KPI trends and service gaps to the Director.
• Support national service expansion and funding applications.
• Represent the company in provider forums and stakeholder meetings.

Skills

Clinical leadership

Governance frameworks

Incident investigation

Root Cause Analysis

Communication skills

Remote work capability

Stakeholder engagement

Education

AHPRA registration (Nursing and Midwifery Board of Australia)

Postgraduate qualification in intensive care / critical care nursing

Job description

Intensive Care at Home is Australia's only third-party accredited specialist home ICU nursing provider, delivering hospital-level care in clients' homes across multiple states. We are seeking an experienced clinical leader to become National Clinical Operations Manager, overseeing clinical service delivery, governance and quality.

Reporting to the Director, you will lead the clinical governance framework, ensure accreditation standards are maintained, supervise critical care nurses and state