National Account Manager - Independent Hardware Channel

Energizer Holdings, Inc.; Sydney; On-site; AUD 100,000 - 150,000; Full time

Job summary

Energizer Holdings, Inc. is seeking a National Account Manager to own key customer portfolios across the Independent Hardware Channel in ANZ. You will lead joint business planning, build trusted partnerships and shape long-term customer strategies while partnering with senior leaders across the business.

You will influence cross-functional teams, manage end-to-end account performance and drive sustainable, profitable growth in a high-visibility role with flexible working options.

Qualifications

• Experience in FMCG account management or major retail environments.
• Strong commercial acumen and understanding of P&L implications.
• Proven ability to negotiate and influence across stakeholders.
• Comfort using data to drive insights and actions.

Responsibilities

• Own nationally significant customer relationships and drive business impact.
• Shape customer strategy and Joint Business Plans to deliver growth.
• Collaborate with senior leaders across Marketing, Finance, Supply Chain and Field Sales.
• Lead cross-functional initiatives and translate strategy into action.

Skills

Relationship building

Commercial acumen

Stakeholder management

Strategic thinking

Tools

Circana/IRI

QScan

QCheckout

Job description

In ANZ, that comes to life through a collaborative, down-to-earth culture where people are trusted to take ownership, share ideas and make an impact.

As we continue to strengthen our ANZ Commercial team, we are looking for a driven National Account Managers to take ownership of key customer portfolios across the Independent Hardware Channel.

These are high-visibility roles with genuine ownership. You’ll lead key customer relationships, shape long-term strategy and work closely with senior leaders and cross-functional teams to deliver sustainable, profitable growth.

If you’re looking for a role where you can influence the direction of your accounts, make decisions and have a real impact on the broader business, we’d love to hear from you.

Responsibilities

At Energizer, you’ll be part of a lean, collaborative ANZ team where your contribution is visible and your ideas are valued.

You’ll have the opportunity to:

• Own nationally significant customer relationships and make a genuine commercial impact
• Shape customer strategy rather than simply execute an existing plan
• Work with globally recognised brands across well-established categories
• Partner directly with senior leaders and experienced commercial colleagues
• Gain broad exposure across Marketing, Category, Finance, Supply Chain and Field Sales
• Work in an environment that values trust, accountability, collaboration and initiative
• Build your capability and career within a global organisation
• Enjoy flexible working arrangements wherever possible

About the role

As National Account Manager, you’ll take end-to-end ownership of your customer portfolio, developing and executing strategies that create value for both our customers and Energizer.

You’ll build trusted customer partnerships, lead Joint Business Planning, identify new growth opportunities and take ownership of the commercial performance of your accounts.

You’ll also play an important role internally, bringing the customer perspective into the business and working cross-functionally to turn strategy into action.

What you’ll do

• Develop and execute clear customer strategies and Joint Business Plans
• Deliver sales, margin, volume, market share and distribution objectives
• Identify growth opportunities using customer, category and shopper insights
• Optimise range, pricing, promotions, distribution and merchandising
• Build sustainable, long-term commercial plans for your customers

Own commercial performance

• Manage customer P&Ls and trade investment with a strong focus on ROI
• Lead customer negotiations and management of trading terms
• Develop promotional plans across in-store and digital channels
• Use data and insights to make informed commercial decisions
• Monitor performance and proactively identify risks and opportunities

Build strong customer partnerships

• Develop trusted relationships with key customer stakeholders
• Lead Joint Business Planning and strategic customer conversations
• Become a credible partner who understands both the customer’s priorities and our own
• Bring the voice of the customer into internal decision-making

Collaborate across the business

• Partner closely with Marketing, Category, Finance, Supply Chain and Field Sales
• Work with Supply Chain to support strong service levels and forecasting
• Lead cross-functional initiatives that deliver customer and business outcomes
• Share insights, ideas and learnings across the broader ANZ Commercial team

About you

• You’re commercially curious, relationship-focused and energised by finding opportunities to grow a business.
• You’re comfortable taking ownership, working across different stakeholders and balancing strategic thinking with strong execution.

What we are looking for

• Experience in FMCG account management, major retail or a comparable commercial environment
• Strong commercial acumen and an understanding of customer P&L management
• Experience negotiating and influencing across different stakeholder levels
• Confidence using data to identify insights and translate them into action
• Strong communication and relationship-building skills
• A proactive, collaborative approach and genuine growth mindset
• Strong Excel and PowerPoint capability
• Experience with Circana/IRI, QScan, QCheckout or similar platforms would be advantageous
• Most importantly, we’re looking for people with strong commercial capability, curiosity and the ability to build great partnerships.