National Account Manager – Grocery Channel

Pace Farm Pty Limited; Sydney; Hybrid; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Free product

Flu vaccinations

One flexible work-from-home day

Job summary

Pace Farm Pty Limited in Sydney is seeking a National Account Manager for the Grocery Channel. You will manage key national accounts, build data-driven category reviews, and design promotions aligned to budgets while collaborating with Sales, Marketing and Supply Chain.

The role requires strong analytical skills, comfort with data, and experience with major retailers. A collaborative, customer-focused mindset is essential for success.

Qualifications

• Minimum 3+ years’ experience in FMCG account management.
• Experience managing major retail accounts — Woolworths or Coles is essential.
• Strong analytical and data-driven, with ability to turn insights into commercial stories.
• Proficient in Excel and PowerPoint for reporting and presentations.

Responsibilities

• Manage national accounts including Woolworths, Coles, Metcash, Costco, Aldi and QSR.
• Build insight led category review submissions for our major customers.
• Develop promotion & activation plans in line with budgets and objectives.
• Prepare monthly reports and ensure stakeholders receive clear information.
• Monitor and report on promotional performance and sales metrics.

Skills

FMCG account management

Retail account management

Data-driven analytics

Excel & PowerPoint

Negotiation & communication

Stakeholder collaboration

Education

Tertiary qualification in Business/Marketing

Tools

IRI / Nielsen

Quantium / Coles Unify

Job description

National Account Manager – Grocery Channel

At Pace Farm, we’re proud of our strong family values that have guided us since the 1970s. From humble beginnings, we've grown into one of Australia’s largest egg producers, delivering the freshest, tastiest eggs nationwide. Our vision is simple yet powerful: Eggs for Everyone - ensuring that all Australians have access to nutritious, high-quality eggs every day. As the leading supplier of farm-fresh eggs and egg products, our mission is to continue setting the standard in the industry by valuing our people and equipping them with the skills to deliver top-quality products and service. With egg-citing growth and expansion on the horizon, now’s a great time to join us and be part of our continued

success!

About the role

As our National Account Manager you will play a key role in supporting and growing relationships with major customers, including Woolworths, Coles, Metcash, Costco, Aldi and QSR. Working closely with internal teams and customer partners, you'll use market insights, category data and commercial analysis to identify opportunities, drive promotional performance and support continued growth.

What you’ll do

• Manage relationship with key National Accounts including Woolworths, Coles, Metcash, Costco, Aldi and QSR.
• Build insight led category review submissions for our major customers
• Develop promotion & activation plans in line with agreed budgets and in accordance to customer and company objectives
• Prepare monthly reports and ensure relevant stakeholders receive clear and timely information
• Monitor and report on promotional performance, sales results and key commercial metrics to support decision making.
• Use market data, shopper insights to identify gaps and opportunities
• Collaborate with Sales, Marketing, Supply Chain, Finance and other key stakeholders to support business objectives
• Build effective working relationships with customer buying teams and respond to requests promptly
• Ensure best in class execution aligned with Pace Farm’s strategic goals

About You

Are you ready to take the next step in your FMCG sales career? You're commercially minded, confident working with data and passionate about building strong customer relationships. Whether you're already managing national accounts or an experienced National Account Executive ready to step up, you know how to turn insights into opportunities and deliver results. You bring initiative, strong communication skills and a collaborative approach, with the drive to learn, grow and make an impact. If this sounds like you, we'd love to hear from you!

What We’re Looking For

• Minimum 3+ years’ experience in FMCG account management.
• Previous experience managing major retail accounts — Woolworths or Coles is essential.
• Strong track record in building and maintaining strategic retailer partnerships.
• Highly analytical and data-driven, with the ability to turn insights into commercial stories.
• Proficient in IRI / Nielsen; experience with Quantium or Coles Unify highly regarded.
• Advanced skills in Excel and PowerPoint for reporting and presentations.
• Strong negotiation, planning, and communication skills with professional polish.
• Culturally aligned - collaborative, approachable, and relationship-oriented.
• Tertiary qualification in Business, Marketing, or a related field preferred (not mandatory).
• Confident, credible, and genuine - able to influence with warmth and integrity.

Why Join Pace Farm?

• A collaborative and inclusive work environment that fosters teamwork and growth.
• Access to ongoing learning & development opportunities to support your professional growth.
• Enjoy regular free product.
• Complimentary flu vaccinations to support your well-being.
• One flexible work-from-home day.

To find out more about us, visit https://www.pacefarm.com

Pace Farm acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia. We are committed to creating an inclusive environment where all individuals, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age background, feel valued and respected. All qualified applicants are encouraged to apply.