National Account Manager

Cari; Victoria; On-site; AUD 90,000 - 130,000; Full time

Job summary

Sealed Air in Australia seeks a strategic National Account Manager to lead top-tier customer relationships, grow revenue and deliver value across major accounts. You will collaborate with cross-functional teams to implement national plans, forecast demand, and maximize profitability.

The ideal candidate has proven experience in national account management, strong negotiation and presentation skills, and the ability to travel interstate/overseas as required.

Qualifications

• 5+ years' experience in national/key account management.
• Proven ability to develop and execute strategic account plans.
• Strong stakeholder engagement with executives.
• Experience in packaging or related industries is advantageous.

Responsibilities

• Achieve maximum sales at highest margin returns.
• Service, maintain and grow designated customer base.
• Develop strategic national business plans for major accounts.
• Forecast customer requirements accurately and manage price movements.
• Collaborate with sales and marketing to execute programs.

Skills

National Account Management

Customer relationship development

New business development

Strategic planning

Negotiation and influencing

Communication skills

Time management

Commercial acumen

Cross-functional collaboration

Leadership in matrix org

Decision-making

Travel willingness

Tools

SAP

Office365

Excel

PowerPoint

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders.

In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit sealedair.

Role Purpose

The primary purpose of this role is to integrate Sealed Air within the customer’s business and make us the number one choice for all packaging related matters. By working with a mix of national corporate & other mid-tier accounts to meet the servicing demands and value delivery expectations, success is defined as securing Sealed Air’s position and extending our relationships into the future. All efforts will be directed towards a structured, purposeful, value based, multi layered strategic account management program that ensures ongoing recognized value outcomes for our major customers and for Sealed Air.

What You’ll Do

• Achieve maximum sales at highest margin returns.
• Service, maintain and grow designated customer base.
• Strong focus on developing new business sales from current and adjacent markets.
• Plan daily, weekly & annual objectives / activities to maximise customer contact / effectiveness.
• Develop business relationship with key decision makers to further our business interests.
• Creation of joint, strategic national business plans for each Key Account customer. Own/ Manage the effective implementation with the sales teams and monitoring of the business plan process across the customers entire business – HO and Site.
• Develop an agreed customer engagement program at national and state/ site level ensuring we have a program of engagement at all levels of their businesses and across all major stakeholders. The frequency and forum for these is to be built and agreed via the National Business Plan.
• Ensure that all national customer business plans are effectively communicated to the relevant internal stakeholders. Any updates to the plans are communicated promptly. Spend time within the states visiting customer sites and spending time with Sales Managers and Account Managers to ensure the national business plan is being executed.
• Manage business relationships with all key decision makers to further our business interests and to ensure we are always aligned to delivering to the customers needs. Outline key roles and frequency of engagement required by all stake holders at Sealed Air.
• Make global connections and establish relationships with other Global Corporate Account Managers within the customer group to understand key programs, activities and plans where applicable.
• Maximise profitability by margin maximisation – Identify and manage the delivery, execution and reporting of margin improvement programs across the portfolio.
• Creation, implementation and monitoring of progress of meaningful business plans for major/significant customers within designated territory.
• Maintain accurate forecasting of customer requirements via designated methods. Ensuring both the individual site forecasts are submitted on time and with accuracy and they align to the overall customer group forecast accurately.
• Manage and implement customer price movement formula’s to the agreed frequency with 100% accuracy.
• Manage Sealed Air inventory within company guidelines.
• Assist in the collection of outstanding Debtors and the enforcement of SEE trading terms.
• Make presentations to customers and co-ordinate training of customer personnel as appropriate.
• Provide reports as requested, on time, with the accuracy and detail required for the purpose including in-plant audits.
• Maintain and update all record systems such as price book, Scorecards, C4C, customer files and product releases.
• Maintain high standard of personal presentation and housekeeping.
• Support key marketing thrusts with appropriate sales development / trial programs.
• Support key marketing and new product programmes and gain business at targeted new accounts with pricing margin guidelines.
• Identify potential equipment sales opportunities and follow-up with proposals and quotations to secure equipment sales.
• Liaise with appropriate customer personnel to ensure equipment running Cryovac materials is in optimal condition.
• Initiate appropriate systems such as stock & order reports to manage finished goods inventory

Person Profile We’re Looking For

• Demonstrated National Account Management experience.
• Demonstrated proven ability to build and nurture customer relationships.
• Demonstrated history of identifying, nurturing, and securing new business.
• Experience in the facilitation of large joint customer meetings. Setting and managing the agenda.
• Experience with National / Key Account Business Review and Development (BRAD) Process.
• Food industry and / or plastic packaging products/equipment experience.
• Able to demonstrate high level of decision-making skills.
• Able to demonstrate self-management skills and excellent time management skills.
• Have high level of strategic level planning and analytical skills.
• High level of communication skills.
• Organized and systemic thinking skills.
• Demonstrate a High Level of commercial acumen.
• Comfortable working in a large organization with a matrix organizational structure
• Computer literacy and systems / policy knowledge for:
  • Office365 / Word, Excel & PowerPoint (mandatory)
  • SAP (advantageous)
• Able to travel for short / periods of time, interstate/overseas

Why Work at Sealed Air?

• We have a very diverse and inclusive culture.
• We invest in developing our people. You can hone your expertise and further develop your career with a global leader in packaging solutions.
• You will work with talented and creative professionals working in a collaborative environment that celebrates insatiable curiosity and diverse ideas.

Additional Information

*Applicants must have permanent work rights for Australia. A detailed job description is available.

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.