NALHN Ward Clerk - Multiple Positions

SA Health; Adelaide; On-site; AUD 55,000 - 65,000; Full time

Job summary

Lyell McEwin Health Service within the Northern Adelaide Local Health Network (NALHN) seeks a Ward Clerk to provide essential administrative support for a busy inpatient ward. You will handle admissions, transfers and discharges, coordinate ward communications, maintain patient records, and greet patients and families as they arrive.

You will need strong interpersonal and communication skills, the ability to manage multiple priorities, and resilience in a dynamic hospital environment to support

Qualifications

• Strong interpersonal and communication skills for problem solving and conflict resolution.
• Ability to manage multiple priorities and operate in a high‑pressure hospital setting.
• Commitment to delivering high‑quality administrative support to ward staff.

Responsibilities

• Manage patient admissions, transfers and discharges accurately within the hospital's clinical information systems.
• Coordinate ward communication—answer phones, relay messages and support clinical staff with admin requests.
• Maintain medical records, ensure documentation is complete, filed, and accessible.
• Provide a welcoming first point of contact for patients and families arriving to the ward.

Skills

Interpersonal skills

Multitasking

Resilience

Job description

As a Ward Clerk within the Northern Adelaide Local Health Network (NALHN), you'll be the administrative backbone of a busy inpatient ward at Lyell McEwin Health Service.

Key responsibilities

• Managing patient admissions, transfers, and discharges accurately within the hospital's clinical information systems.
• Coordinating ward communication — answering phones, relaying messages, and supporting clinical staff with administrative requests.
• Maintaining medical records and ensuring documentation is complete, filed, and accessible.
• Providing a welcoming first point of contact for patients and their families arriving to the ward.

What you need

• In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships.
• An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role.
• You will be joining a dynamic and expanding Local Health Network that is committed to delivering contemporary, innovative and high‑quality health services within modern facilities.