Multiskilled Support Worker

Southern Cross Care (WA) Inc.; City Of Busselton; Hybrid; AUD 17,000 - 20,000; Full time

Benefits offered by this job

Not-for-profit salary packaging up to

Employee assistance program

Professional development opportunities

Annual leave from 4 weeks (FT)

Carers/personal leave

Service awards

Job summary

Southern Cross Care WA is seeking a Multiskilled Support Worker to assist clients at home across Busselton. You will travel between clients with your own vehicle, following care plans to maintain a safe, clean and comfortable home environment.

The role suits those who value compassionate, community-based care and flexible working arrangements. Key duties include domestic tasks per care plans, client liaison with coordinators, documentation, and personal care assistance.

Qualifications

• Experience assisting someone with domestic duties.
• Excellent interpersonal and communication skills.
• Comfort using mobile apps and technology.
• Own reliable motor vehicle and a valid WA driver’s license.
• Willingness to go above and beyond for clients.
• Driving with confidence on Australian roads.

Responsibilities

• Undertake domestic duties according to each Client Care Plan.
• Provide feedback to client care coordinators about client needs.
• Present yourself in a pleasant and professional manner.
• Ensure clients are satisfied with services provided.
• Complete documentation as required.
• Attend Support Worker & Domestic Assistant meetings.
• Travel with clients to appointments, grocery shopping and social visits.
• Provide personal care such as showering and toileting.

Skills

Driving confidence

Interpersonal skills

Mobile tech use

Own motor vehicle

WA driver's license

Job description

• Enjoy the benefits of NFP salary packaging - up to $18,550 p.a.
• Come & join one of WA's largest aged care providers

At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities.

About the role and where you will be working:

The role will require you to drive from one client to another. Your own car, driver's licence and confidence driving around Busselton is a non-negotiable requirement.

We're committed to providing excellent and friendly Support Worker services for our home care clients.

This role will see you working closely with our Client Care Coordinators to support our ultimate endeavour - enable our clients to remain at home for as long as possible!

Our team of Support Workers is growing – and we’d love for you to come and join us. You’ll work beside our clients to ensure they have a clean, safe and comfortable living environment at home and have access to their community/social services

Your responsibilities will include but not limited to:

• Undertake domestic duties according to specific Care Plan requirements.
• Provide feedback to client care coordinators if you notice any client behaviour that might require a new assessment.
• Conduct yourself in a pleasant & professional manner.
• Make sure that each client is satisfied with services provided.
• Complete documentation as required.
• Attend & contribute to Support Worker & Domestic Assistant meetings.
• Travel clients to personal appointments, grocery shopping and social visits.
• Provide personal care such as showering and toileting.

About you:

Willingness to embrace the values of Southern Cross Care WA and rewarding industry and how it plays into the role

You have a connection with older people and enjoy delighting your customers with quality and friendly service.

It's ok if you don't have formal aged care experience, but you should have a natural ability to respect client privacy and be able to understand & follow required processes and guidelines.

To be considered for this role you’ll need:

• Experience assisting someone with domestic duties.
• Great interpersonal skills & the ability to communicate well with others.
• The ability to use mobile technology and apps with ease.
• A genuine desire to go above and beyond for our clients.
• Own reliable motor vehicle & valid WA driver’s license.
• Driving confidence on Australian roads & during peak-hour as required

Working with us

At Southern Cross Care WA, our people are at the heart of everything we do. We are committed to creating an environment where employees feel valued, supported and empowered to make a meaningful difference in the lives of others.

When you join us, you'll become part of a purpose-driven organisation that helps people live extraordinary lives, connected to communities. In return, we'll support your growth, wellbeing and career through a range of benefits including:

• Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
• Free employee assistance program.
• A diverse range of services which allows professional development and growth.
• Annual leave starting at 4 weeks for full time employees.
• Carers/personal leave
• Service Awards for long standing employees
• Flexible working environment

Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services, we provide visit: scrosswa.org.au

About us

Established over 50 years ago, Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 1000 employees and 130 volunteers, deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.

Multiskilled Support Worker

Community Services & Development Aged & Disability Support