Multiple Roles - Employment Services

Madec Australia; Swan Hill; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging

Additional personal leave

Paid volunteer leave

Professional development

Job summary

MADEC Australia is seeking passionate individuals to join their Employment Services team. You will work with participants and employers to help achieve employment goals. This role requires no previous experience, just a desire to help others.

With comprehensive training provided, successful candidates will coach participants and build strong relationships, ensuring positive impacts in their lives. Join a supportive culture with benefits like salary packaging, additional leave options, and

Qualifications

• Strong communicators who enjoy working with people.
• Motivated by helping others achieve success.
• Comfortable using technology and administrative systems.

Responsibilities

• Coach and motivate participants to achieve employment outcomes.
• Assist with resumes, interview skills, and job searches.
• Provide ongoing post-placement support.

Skills

Customer service

Coaching

Problem-solving

Relationship building

Organizational skills

Communication

Proactivity

Technology comfort

Job description

No Experience in Employment Services? No Problem. We’re Looking for Great People.

At MADEC, we believe that skills can be taught, but passion for helping people comes naturally.

As we continue to grow and expand our Employment Services programs, we're seeking multiple people to join our team. Whether you're looking for a career change, returning to the workforce, or wanting a role with genuine purpose, this could be the opportunity you've been looking for.

Why This Role?

Imagine going home each day knowing you've helped someone find a job, gain confidence, overcome challenges, or take a positive step toward a better future.

That's what we do at MADEC.

For over 50 years, we've been supporting individuals experiencing disadvantage to build skills, overcome barriers, and achieve meaningful employment outcomes. As a leading not-for-profit organisation and registered charity, our purpose is simple:

Helping People | Addressing Needs | Improving Lives

We Want People, Not Just Experience

You do not need previous Employment Services experience to succeed with MADEC.

We're looking for people with transferable skills and a genuine desire to help others. If you've built relationships, solved problems, supported customers, motivated teams, or worked in a fast-paced environment, you may already have what it takes.

We particularly encourage applications from people with backgrounds in:

• Retail and Customer Service
• Hospitality and Tourism
• Recruitment and Human Resources
• Sales and Business Development
• Healthcare and Allied Health
• Community Services and Support Work
• Education and Training
• Banking and Financial Services
• Administration and Office Support
• Logistics and Transport
• Team Leadership and Management
• Disability, Aged Care or Youth Services

What You'll Be Doing

As an Employment Coach or member of the Post Placement Support Team, you'll work directly with participants and or their employers to help them reach their employment goals and build brighter futures.

Your role may include:

• Coaching and motivating participants to achieve employment outcomes
• Building strong, positive relationships with people from diverse backgrounds
• Assisting with resumes, interview skills and job search activities
• Working closely with employers to identify employment opportunities
• Connecting participants with training, support services and community resources
• Providing ongoing post-placement support to help people succeed in their new jobs
• Maintaining records and compliance requirements
• Celebrating milestones and life-changing successes along the way

What's in It for You?

Purpose-Driven Work

Every day brings an opportunity to make a genuine difference in someone's life.

Full Training & Support

No industry experience? We've got you covered. We provide comprehensive training and ongoing support to help you succeed.

Join a growing organisation with opportunities to develop your skills and progress your career.

A Supportive Team Culture

• Salary Packaging up to $15,900 per year
• Tax-free entertainment packaging benefits
• Additional personal leave options
• Paid volunteer and charity leave
• Up to five weeks annual leave after qualifying service
• Professional development and learning opportunities

What We're Looking For

Successful candidates are often:

• Positive, resilient and adaptable
• Strong communicators who enjoy working with people
• Motivated by helping others achieve success
• Organised and able to manage competing priorities
• Comfortable using technology and administrative systems
• Solutions-focused and proactive
• Able to build trust and rapport quickly

Requirements

• Current Driver's Licence
• Willingness to obtain a National Police Check
• Willingness to obtain a Working with Children Check

About MADEC

From humble beginnings in Mildura more than 50 years ago, MADEC has grown into a leading national provider of employment, education and support programs across Victoria and New South Wales.

Our vision is simple:

To improve the lives of those in need.

We are guided by our values of being:

Empathetic | Genuine | Ethical | Passionate | Responsible

We welcome applications from people of all ages, abilities, cultures and backgrounds, including First Nations peoples.

Ready to Start a Career with Purpose?

If you're looking for more than just a job and want to be part of an organisation transforming lives every day, we'd love to hear from you.

Change a life. Build a career. Make a difference.