Multi-Site Operations Manager – Youth Mental Health

Anglicare NT; Darwin; On-site; AUD 120,000 - 150,000; Full time

Job summary

Anglicare NT is seeking a Corporate Operations Manager to provide leadership across headspace Darwin, Palmerston and Katherine. You will oversee administration, finance, workforce coordination, facilities, ICT systems, project management, and quality/compliance to keep services efficient and financially sustainable.

Based in Darwin with travel to Katherine and Palmerston, the role focuses on strengthening service delivery, stakeholder engagement and culturally responsive practice with young

Qualifications

• Qualifications in Business Administration, Health Service Management or related discipline.
• Approved tertiary qualification in Social Work, Psychology, Occupational Therapy or Nursing.
• Significant operational management experience in a multidisciplinary environment.
• Strong financial management skills and budget reporting.
• Experience leading teams and fostering positive workplace culture.
• Knowledge of quality, accreditation, governance and compliance frameworks.

Responsibilities

• Lead operational and administrative functions across headspace Darwin, Palmerston and Katherine.
• Oversee finance, budgets, Medicare billing and private practice administration.
• Coordinate workforce planning, recruitment and onboarding.
• Oversee facilities, fleet and ICT systems and infrastructure.
• Lead service improvement projects and system upgrades.
• Manage partnership MOUs and service level agreements.
• Support accreditation, quality improvement and compliance requirements.
• Build relationships with internal and external stakeholders to ensure service excellence.
• Support culturally responsive practice to improve outcomes for young Aboriginal people and families.

Skills

Operations management

Finance management

Budget monitoring

Stakeholder engagement

Project management

Quality & compliance

People leadership

Aboriginal engagement

Education

Business Administration or Health Service Management

Related discipline or Social Work/Psychology/OT/Nursing

Tools

Medicare/billing knowledge

ICT systems

Job description

Anglicare NT is seeking a Corporate Operations Manager to provide leadership across headspace Darwin, Palmerston and Katherine. You will oversee administration, finance, workforce coordination, facilities, ICT systems, project management, and quality/compliance to keep services efficient and financially sustainable.

Based in Darwin with travel to Katherine and Palmerston, the role focuses on strengthening service delivery, stakeholder engagement and culturally responsive practice with young