MS Dynamics 365 Functional Consultant – Sales

CareCone Group; Sydney; On-site; AUD 120,000 - 160,000; Full time

Job summary

CareCone Group in Sydney seeks a skilled MS Dynamics 365 Functional Consultant – Sales with 5+ years of experience to drive senior functional oversight and solution design across CRM and sales processes.

You will lead workshops, translate business needs into scalable Dynamics 365 Sales solutions, and work with architects, developers and stakeholders to deliver value while promoting best practices and process standardisation.

Qualifications

• Strong understanding of end-to-end sales and customer lifecycle processes.
• Proven experience in Dynamics functional consulting and solution design.
• Strong understanding of CRM operating models and business processes.
• Experience across Dynamics 365 configuration, customisation and integrations.
• Strong business analysis and process optimisation capability.
• Demonstrated ability to translate business requirements into pragmatic technology solutions.
• Experience operating as a Senior Functional Consultant, Functional Lead, SME or Dynamics Solution Consultant.
• Strong stakeholder management and communication skills.
• Demonstrated experience mentoring or leading other Dynamics professionals.
• Strong commercial and business acumen.
• Ability to operate between business stakeholders and technical delivery teams.

Responsibilities

• Provide senior functional expertise across Microsoft Dynamics 365 Sales.
• Lead discovery and requirements workshops with business stakeholders.
• Translate complex business requirements into scalable Dynamics 365 solutions.
• Analyse sales processes, identify improvement opportunities and recommend industry best practices.
• Develop functional designs, process models, user stories and acceptance criteria.
• Lead solution discussions across Dynamics 365 Sales, CRM and associated business processes.
• Work closely with solution architects, developers and integration teams to translate requirements into technical solutions.
• Provide guidance on Dynamics configuration, customisation and integration considerations.
• Challenge existing processes to drive standardisation and adoption of Dynamics best practices.
• Support solution validation, testing, defect management and deployment.
• Act as senior escalation point for complex business and Dynamics issues.
• Mentor and coach internal functional consultants and delivery team members.
• Provide knowledge transfer and establish strong functional capability within the internal team.
• Build trusted relationships with business leaders and senior technology stakeholders.

Skills

Dynamics 365 Sales

Senior Consultant

Stakeholder Mgmt

Business Analysis

Mentoring

Solution Design

CRM Processes

End-to-end Sales

Job description

Position- MS Dynamics 365 Functional Consultant – Sales

Exp- 5+yrs

Skill- MS Dynamics 365

Job Type- Contract

Location- Sydney

JD-

Key Skills & Experience

• Strong understanding of end-to-end sales and customer lifecycle processes.
• Proven experience in Dynamics functional consulting and solution design.
• Strong understanding of CRM operating models and business processes.
• Experience working across Dynamics 365 configuration, customisation and integrations.
• Strong business analysis and process optimisation capability.
• Demonstrated ability to translate business requirements into pragmatic technology solutions.
• Experience operating as a Senior Functional Consultant, Functional Lead, SME or Dynamics Solution Consultant.
• Strong stakeholder management and communication skills.
• Demonstrated experience mentoring or leading other Dynamics professionals.
• Strong commercial and business acumen.
• Ability to operate comfortably between business stakeholders and technical delivery teams.

Key Responsibilities

• Provide senior functional expertise across Microsoft Dynamics 365 Sales.
• Lead discovery and requirements workshops with business stakeholders.
• Translate complex business requirements into scalable Dynamics 365 solutions.
• Analyse sales processes, identify improvement opportunities and recommend industry best practices.
• Develop functional designs, process models, user stories and acceptance criteria.
• Lead solution discussions across Dynamics 365 Sales, CRM and associated business processes.
• Work closely with solution architects, developers and integration teams to ensure functional requirements are correctly translated into technical solutions.
• Provide guidance on Dynamics configuration, customisation and integration considerations.
• Challenge existing processes and requirements to drive standardisation and adoption of Dynamics best practice.
• Support solution validation, testing, defect management and deployment.
• Act as the senior functional escalation point for complex business and Dynamics issues.
• Mentor and coach internal functional consultants and delivery team members.
• Provide knowledge transfer and establish strong functional capability within the internal team.
• Build trusted relationships with business leaders and senior technology stakeholders.