Motor Claims Specialist — Data-Driven, Fast Resolutions

INSHUR; Brighton; Hybrid; AUD 114,000 - 152,000; Full time

Benefits offered by this job

Competitive salary

30 days holiday

Private healthcare

Life insurance

Parental leave (13 weeks)

Nursery scheme

Ride to work scheme

Pension scheme

Flexible working hours

Personal training allowance (£500)

Wellbeing allowance (£40/month)

24/7 Employee Assistance Program

Unlimited AI usage

Job summary

INSHUR is seeking a Claims Handler to own a diverse third-party motor claims portfolio in a hybrid Brighton setting. You’ll manage end-to-end claims, make liability determinations, and negotiate with third parties to reach fair, data-driven settlements.

In this role you’ll work in a tech-enabled environment, collaborating with product, data and operations to elevate claims performance and customer outcomes.

Qualifications

• Proven track record handling motor claims, including exposure to personal injury.
• Confident decision-maker and effective negotiator in a fast-paced environment.
• Enjoys working with data and technology to innovate and challenge legacy processes.
• Demonstrates accountability and a problem-solving mindset.
• Passionate about delivering exceptional customer outcomes with commercial awareness.

Responsibilities

• Manage end-to-end motor third-party claims from notification to settlement.
• Make sound liability decisions and drive efficient resolutions.
• Negotiate with third parties, insurers and legal representatives to achieve fair outcomes.
• Leverage a digital-first approach and data insights to influence claims results.
• Collaborate with product, data and operations to identify trends and improve performance.
• Use technology to streamline workflows and enhance the customer experience.

Skills

Motor claims handling

Decision making

Negotiation

Data orientation

Customer focus

Adaptability

Job description

INSHUR is seeking a Claims Handler to own a diverse third-party motor claims portfolio in a hybrid Brighton setting. You’ll manage end-to-end claims, make liability determinations, and negotiate with third parties to reach fair, data-driven settlements.

In this role you’ll work in a tech-enabled environment, collaborating with product, data and operations to elevate claims performance and customer outcomes.