Motor Assessor: Vehicle Damage Expert & Career Growth

Auto & General; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Phone

Laptop

Insurance discounts

Staff events

Job summary

Auto & General is seeking an experienced assessor in Sydney to accurately assess vehicle damage, determine cost-effective repairs, and deliver clear customer care. You’ll join sites across Sydney with on-the-job training and a clear career path.

We offer a fully maintained company vehicle, phone and laptop, plus discounts and a vibrant team culture. A Certificate III in Automotive Body Repair Technology and 5+ years’ experience are expected.

Qualifications

• Trade qualification in motor body repair is required.
• Minimum 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic.
• Experience writing quotes and estimating repairs.
• Customer-first mindset and strong communication skills.
• Valid driver’s license is essential.

Responsibilities

• Masterfully assess vehicle damage to ensure safe, cost-effective repairs.
• Conduct post-repair inspections for top quality.
• Provide expert advice via phone and face-to-face for customers.
• Write precise reports, negotiate repair costs, and coordinate with repair partners.
• Collaborate with a team to solve challenges and improve customer experience.
• Help uphold high standards that protect customers and keep the business thriving.

Skills

Customer service

Communication

Tech‑savvy

Independent work

Team player

Valid driver’s license

Education

Certificate III in Automotive Body Repair Technology or equivalent

Job description

Auto & General is seeking an experienced assessor in Sydney to accurately assess vehicle damage, determine cost-effective repairs, and deliver clear customer care. You’ll join sites across Sydney with on-the-job training and a clear career path.

We offer a fully maintained company vehicle, phone and laptop, plus discounts and a vibrant team culture. A Certificate III in Automotive Body Repair Technology and 5+ years’ experience are expected.