Motel Management Team of Two

SOS Consulting Group; Toowoomba Regional; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Two-bedroom residence provided

Operational team in place (chef + LA)

Job summary

Platinum International Motel in Toowoomba, Queensland, seeks an experienced motel management couple to run a 52-room property. You will manage front office, bookings, guest services and lead the on-site team to deliver professional guest experiences.

The role includes overseeing housekeeping, maintenance and administration with operational support from an existing team, including an employed chef and a weekday laundry attendant, while living on-site in a provided two-bedroom residence.

Qualifications

• Previous motel or accommodation management experience.
• Strong front office, administration and guest service skills.
• Experience with a PMS, preferably RMS.
• Ability to lead and support a housekeeping team.
• Sound organisational and problem-solving abilities.
• Hands-on approach and understanding of overall motel operations.

Responsibilities

• Overseeing front office, reservations and guest services.
• Managing corporate, government and group bookings.
• Using RMS for reservation folios, receipting and accounts receivable.
• Leading and coordinating the housekeeping team and rosters.
• Overseeing laundry operations, linen and stock control.
• Managing general maintenance, gardens, grounds and pool presentation.
• Preparing timesheets and attending to general business administration.
• Coordinating evening room service orders through RMS POS.

Job description

Motel Management Couple - Toowoomba, Queensland

Platinum International Motel

52-room motel | Beautiful two-bedroom residence provided | Operational support available

Are you an experienced motel management couple looking for your next opportunity? We are seeking a capable, organised and hands-on couple to oversee the day-to-day operation of a 52-room motel in Toowoomba.

This is a genuine motel management position, not simply a reception role with additional responsibilities. You will be responsible for the overall operation, leading the team, maintaining property standards and ensuring guests receive professional and friendly service.

Importantly, you will have operational support. An existing team is in place, including an employed chef and a weekday laundry attendant, with additional reception support currently being developed and expanded.

Your responsibilities will include:

• Overseeing front office, reservations and guest services.
• Managing corporate, government and group bookings.
• Using RMS for reservation folios, receipting and accounts receivable.
• Leading and coordinating the housekeeping team and rosters.
• Overseeing laundry operations, linen and stock control.
• Managing general maintenance, gardens, grounds and pool presentation.
• Preparing timesheets and attending to general business administration.
• Coordinating evening room service orders through RMS POS.
• RMLV qualification preferred. Training and licensing costs will be considered for the successful applicant if not already qualified.
• Maintaining a positive, professional and guest-focused operation.

What we are looking for

We want a couple who work well together, bring complementary skills and understand the importance of shared responsibility.

Ideally, you will have:

• Previous motel or accommodation management experience.
• Strong front office, administration and guest service skills.
• Experience with a PMS, preferably RMS.
• The ability to lead and support a housekeeping team.
• Sound organisational and problem‑solving abilities.
• A practical, hands-on approach and an understanding of overall motel operations.
• Initiative, accountability and a genuine commitment to teamwork.

We recognise that couples bring different strengths. What matters is that together you have the capability and confidence to manage the overall operation.

What's on offer?

• A beautiful two-bedroom apartment provided.
• An existing operational team and additional reception support being developed.
• An employed chef and weekday laundry attendant.
• A genuine management opportunity with scope to lead and make a difference.
• The opportunity to live and work in Toowoomba, Queensland.

The Recruitment Process

All applicants must participate in an initial online interview and complete our Management Interview Quiz (MIQ) as part of the shortlisting process.