Monitor Transcriber Hybrid

Epiq Systems, Inc.; Canberra; On-site; AUD 40,000 - 55,000; Full time

Job summary

At Epiq Systems, Inc., you’ll join a values‑driven team focused on integrity and service while recording hearings and producing accurate annotations to support transcripts. You may work on-site in courtrooms, at client premises, or from an Epiq office, with clear communication to clients and colleagues.

Your duties include high‑quality audio recordings, precise annotations, verifying spellings, liaising with clients professionally, and using Liberty, FTR, and VIQ systems to support timely

Qualifications

• High school diploma or equivalent.
• 6 months to 1 year basic office administration experience.
• Excellent communication and customer service skills.
• Ability to work as part of a team and support multiple stakeholders.

Responsibilities

• Produce high-quality audio recordings of hearings (<140 chars)
• Produce high-quality and accurate annotations of hearings (<140 chars)
• Obtain accurate spellings of names, places, terminology, etc. (<140 chars)
• Liaise with clients professionally (<140 chars)
• Utilize recording technologies such as Liberty, FTR, and VIQ (<140 chars)
• Travel to client premises and regional locations as required (<140 chars)
• Support with administration and periodic reviews (<140 chars)
• Adhere to safety and compliance policies (<140 chars)

Skills

Collaborative team member

Strong communicator

Attention to detail

Customer focused

Education

High school graduate

Job description

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together.

Job Summary

Monitors are responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription. Proceedings may take place on site in courtrooms or at client premises, or may be recorded from an Epiq office. Monitors must be able to maintain clear communication with both clients and colleagues via various channels and work collaboratively with other Court Reporting teams to facilitate the successful delivery of service for our clients.

Responsibilities

• Produce high‑quality audio recordings of hearings
• Produce high‑quality and accurate annotations of hearings
• Obtain accurate spellings of names, places, terminology, etc. to enable an accurate transcript to be produced
• Liaise with Epiq’s clients in a professional manner
• Utilize various recording technologies such as Liberty, FTR, and VIQ
• Maintain accurate records of hearing sitting times and any applicable travel times
• Upload and convert audio as required
• Travel and work outside of office locations and in regional locations to record proceedings as required
• Partake in periodic performance reviews with Monitoring Supervisor
• Partake in annual security and compliance training
• Assist with administration as required
• Other duties as directed – e.g., real‑time equipment setups, collecting audio/documents from client premises
• Ensure communications are clear, concise, and in line with business requirements
• Foster and promote a safe and healthy work environment, maintaining safe work practices at all times and complying with Company safety policies and procedures
• Ability to work outside standard business hours if required

Qualifications

• Collaborative team member
• Strong communicator
• Attention to detail
• Customer focused
• High school graduate
• Six months to one year basic office administration experience

Your specific salary will be determined based on several factors: location‑based market rate for the role, your abilities in relation to the job specification, performance during screening and interview, and pay parity with the wider team in the considered location. Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq’s policy is to comply with all applicable equal employment opportunity laws and prohibits unlawful discrimination. We provide accommodations for applicants with disabilities and consider qualified applicants with arrest or conviction records in accordance with relevant law.