MOD & BEX Sales Contract Administrator

Otis Elevator Co.; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Otis Elevator Co. in Sydney is seeking a MOD & BEX Sales Contract Administrator to manage end-to-end sales contracts for modernisation and existing buildings.

You will coordinate with customers, sales teams, and legal teams to ensure timely, compliant contract delivery and variations. The role requires 3+ years in construction sales contract administration, especially in elevator/escalator projects, with strong MS Office and Otis IT system experience.

Qualifications

• Minimum 3 years in construction sales contract administration for existing buildings.
• Experience in elevator/escalator construction sales.
• Ability to review, critique and administer sales proposals and contracts at all stages of the sales cycle.
• Strong relationship-building skills and ability to liaise with stakeholders.
• High level knowledge of Microsoft Office and strong IT skills.
• Otis IT systems: Otis CRM, eLog NE MOD Project Switchboard, Sales Installation Process.
• Excellent prioritisation and time management; ability to meet deadlines.
• Very high attention to detail.
• Strong customer service and organizational skills.

Responsibilities

• Responsible for end-to-end delivery of all MOD & BEX sales stages and related contractual documentation.
• Develop and review technical and commercial contract changes and pricing impacts.
• Coordinate contractual administration with customers, sales specialists, approvers, and legal review.
• Prepare and coordinate tender submissions, pricing proposals, cost estimates and documentation.
• Receive, manage and respond to communications from internal and external stakeholders.
• Maintain documentation and systems for sales processes and contracts.
• Manage contract award, handover, variation and termination processes.
• Analyze contracts and opportunities for forecasting and risk management.

Skills

Contract administration

Sales contracts

Stakeholder management

Microsoft Office

CRM systems

Tools

Otis CRM

eLog NE MOD

MOD Project Switchboard

Sales Installation Process

Job description

Come and join OTIS today and be part of the Forbes 2025 World's Best Employers!

At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

We are looking for a MOD & BEX Sales Contract Administrator based in our Sydney office

About you

In this role, you will report to the Modernisation and BEX Sales Manager (NSW/ACT) and be responsible for end to end sales contractual compliance and opportunity optimisation in all aspects of elevator and escalator modernisation (MOD) sales and existing building (BEX) sales.

This includes managing contractual compliance and requirements and changes post sale in the transition to operational execution, for example contract variation management in initial stages of execution. Key measures of success for this position are efficient contract management for sales and maximising contract value throughout the sales cycle.

This position is a permanent full time role based in the Sydney office.

As a MOD & BEX Sales Contract Administrator, your key responsibilities will include

• Responsible for complete end to end delivery of all MOD & BEX sales stages and related contractual documentation/systems, to agreed timeframes
• Develop and review technical and commercial contract changes and pricing impacts and manage these through to completion
• Managing contractual administration processes with relevant internal and external stakeholders (i.e. customers, sales specialists, approvers, legal review, etc)
• Prepare and coordinate tender submissions, pricing proposals, cost estimates and commercial documentation, ensuring compliance with customer specifications, technical requirements and contractual obligations
• Receives, manages and responds to communications from internal and external stakeholders, related to MOD & BEX sales
• Manage and maintain documentation and systems associated with sales process and contracts
• Manage processes for contract award, handover, variation and termination
• Contract and opportunity analysis for forecasting and risk management/mitigation

What you will need to be successful

• A minimum of 3 years of work experience in construction sales contract administration, specifically related to construction within existing buildings/structures
• Experience working in elevator/escalator construction sales
• Ability to review, critique and administer sales proposals and contracts at all stages of the sales cycle and post sale/agreement as variation
• Possess strong relationship-building skills, with the ability to liaise and influence all stakeholders both within the organisation and within the customer organisation
• High level knowledge of Microsoft Office suite applications and strong computer/IT skills
• Specific IT system requirements are Otis CRM, eLog NE MOD Project Switchboard, Sales Installation Process, etc
• Exceptional prioritisation and time management skills and ability to coordinate stakeholders to deliver to deadlines
• Very high attention to detail
• Strong customer service and organizational skills.
• Able to meet set deadlines and prioritize activities where required

About OTIS

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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