Mobile Banker - Sydney

Teachers Mutual Bank Limited; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Teachers Mutual Bank Limited is seeking a Mobile Banker to guide members through the home loan journey—from initial conversation to application and approval—with a focus on practical lending expertise and personalised service.

You will build lasting relationships, develop new business in the community and support members in making confident financial decisions within a purpose-led, member-owned bank.

Qualifications

• 12 months’ direct home loan sales experience or equivalent.
• Experience interpreting loan applications and supporting home loan documentation.
• Strong organization, time management and relationship-building skills.
• Unrestricted driver’s licence and ability to work independently in a mobile role.

Responsibilities

• Manage home loan applications accurately from initial conversation to approval notification.
• Identify lending opportunities through member relationships and community connections.
• Meet members via video, phone and face-to-face appointments with clear product information.
• Build effective relationships with members, internal teams and external partners.
• Represent TMBL at events to develop new business opportunities and strengthen community profile.
• Achieve sales and service targets while complying with legislation and risk requirements.

Skills

Home loan sales

Relationship building

Communication

Time management

Driving

Education

Certificate IV in finance or mortgage lending

Job description

Use your home lending experience to guide members through one of life’s most important financial decisions. As a Mobile Banker, you’ll manage the home loan journey from the first conversation through to application and approval, combining practical lending expertise with clear, personal service.

This is an opportunity to build lasting relationships, develop new business in the community and help members make confident financial decisions within a purpose-led, member-owned bank.

Why this role matters

You’ll be part of the Mobile Banking Team within the First Party Lending Channel, helping to grow and retain member relationships, promote TMBL products and deliver an efficient end-to-end home loan experience. You’ll connect with existing and prospective members through video, phone and face-to-face conversations, as well as workplace visits, partner activities and industry events.

What you’ll gain

• The opportunity to build trusted relationships and make a meaningful difference in members’ financial lives.
• A role combining autonomy, relationship-led service, business development and quality lending outcomes.
• Broad exposure to members, internal teams, external partners and community-based business development.
• The ability to organise your own working hours while meeting the requirements of the role.
• Opportunities to share your knowledge and support the development of colleagues who are new to lending.

What you’ll do

• Manage home loan applications accurately and efficiently, from the initial member conversation through to approval notification.
• Identify lending opportunities through existing member relationships, community connections, workplace visits and other business development activity.
• Meet members through video, phone and face-to-face appointments, providing clear and accurate information about suitable products and services.
• Build effective relationships with members, prospective members, internal teams and external partners.
• Represent TMBL at functions and industry events, helping develop new business opportunities and strengthen its community profile.
• Achieve agreed sales and service expectations while meeting legislative, responsible banking, risk and compliance requirements.

What you’ll bring

• At least 12 months’ direct home loan sales experience.
• A relevant qualification at Certificate IV level or above, such as finance or mortgage lending.
• Experience interpreting loan applications, financial information and supporting home loan documentation.
• Strong organisation, time management, relationship-building and influencing skills.
• An unrestricted driver’s licence and the ability to work independently across a mobile role.
• A sound understanding of relevant legislation and compliance obligations.

Nice to have

• Five years’ broader sales experience.
• Knowledge of TMBL products and services, or relevant sales and service experience in a similar environment.
• Confidence presenting banking products, services and values to groups of different sizes.
• Experience helping newer lenders develop their skills through observation, guidance or knowledge sharing.

Why TMBL

At TMBL, you’ll have the opportunity to combine lending performance with genuine member advocacy. The role is grounded in professional service, collaboration, sustainability and helping members make the most of their money.

If you enjoy building relationships, creating lending opportunities and helping people move forward with important financial decisions, we’d love to hear from you.

About TMBL

Teachers Mutual Bank Limited is one of Australia’s largest mutual banks.

For 60 years, we’ve been helping Australians achieve their financial goals while staying true to our purpose: banking for good.

As a 100% member-owned bank, our profits are reinvested to benefit our members, communities and the causes that matter most. Our commitment to social and environmental impact is embedded in everything we do, from the products and services we offer to the way we support our people and communities.

We’re proud to be a Certified B Corp, reflecting our commitment to high standards of social and environmental performance, transparency and accountability.

Across our five retail brands, we support more than 280,000 members, including many working in education, emergency services and healthcare, people who make a difference in communities every day.

When you join our bank, you’ll become part of a values-led organisation where passion, excellence, growth and sustainability guide the way we work. Together, we’re creating an inclusive culture, delivering great member experiences, and proving that banking can be a force for good.

Teachers Mutual Bank Ltd may conduct a background or reference check (or both) as part of the recruitment process. By applying you agree to cooperate fully in those procedures and understand that an offer is subject to the satisfactory outcome of those checks, at the discretion of Teachers Mutual Bank Ltd.