Mobile Auto Glass Technician – Independent, Customer-Focused

N.W.G Pty Ltd; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

NWG (National Windscreens Group) is seeking an experienced automotive glazier to deliver high-quality workmanship across a wide range of vehicles. You will manage your own jobs with support from an experienced operational team and contribute to a collaborative branch environment.

The role requires demonstrated experience fitting and repairing automotive glass, strong technical and customer service skills, and a commitment to safety.

Qualifications

• Experience fitting and repairing automotive glass
• Strong technical, troubleshooting and problem-solving skills
• High standards of safety and workmanship
• Ability to work independently and manage mobile jobs
• Professional communication and customer service skills

Responsibilities

• Removing, repairing and replacing windscreens and other automotive glass components across a wide range of vehicles
• Managing jobs from assessment through to completion
• Completing chip repairs, resealing work and glass replacements to industry standards
• Assessing vehicle damage and recommending the most appropriate repair or replacement solution
• Delivering outstanding customer service whilst maintaining a customer satisfaction rating above 4.6 stars
• Communicating effectively with customers, colleagues and branch management
• Contributing to team knowledge by supporting and mentoring less experienced team members

Skills

Automotive glass fitting

Troubleshooting

Independent work

Customer service

Education

Certificate III in Automotive Glazing

Job description

NWG (National Windscreens Group) is seeking an experienced automotive glazier to deliver high-quality workmanship across a wide range of vehicles. You will manage your own jobs with support from an experienced operational team and contribute to a collaborative branch environment.

The role requires demonstrated experience fitting and repairing automotive glass, strong technical and customer service skills, and a commitment to safety.