Autoglazier - Essendon Fields

N.W.G Pty Ltd; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

NWG Pty Ltd in Melbourne is seeking an experienced automotive glazier to deliver high-quality workmanship across a wide range of vehicles. You will manage your own mobile jobs with the support of an experienced operational team and contribute to a collaborative branch environment.

The role emphasizes removing, repairing and replacing windscreens, with a focus on safety, customer service and skill development within a supportive team.

Qualifications

• Experience fitting and repairing automotive glass.
• Strong troubleshooting and problem-solving skills.
• High safety and workmanship standards.
• Ability to manage mobile jobs independently and communicate clearly.

Responsibilities

• Removing, repairing and replacing windscreens and other automotive glass components across a wide range of vehicles
• Managing jobs from assessment through to completion
• Completing chip repairs, resealing work and glass replacements to industry standards
• Assessing vehicle damage and recommending the most appropriate repair or replacement solution
• Delivering outstanding customer service whilst maintaining a customer satisfaction rating above 4.6 stars
• Communicating effectively with customers, colleagues and branch management
• Contributing to team knowledge by supporting and mentoring less experienced team members

Skills

Automotive glass fitting

Customer service

Troubleshooting

Safety compliance

Independent work

Education

Certificate III in Automotive Glazing

Job description

NWG (National Windscreens Group)is one of Australia’s largest independent automotive glass companies, with over 30 years of experience servicing customers across the country. As part of the growing NWG, we are continuing to expand our footprint.

The Opportunity

This is an excellent opportunity for aqualified automotive glazierwho enjoys delivering high-quality workmanship across a wide variety of vehicles. You'll have the autonomy to manage your own jobs, the support of an experienced operational team, and the opportunity to further develop your technical skills while contributing to a collaborative branch environment.

About the role

Your responsibilities will include:

• Removing, repairing and replacing windscreens and other automotive glass components across a wide range of vehicles
• Managing jobs from assessment through to completion
• Completing chip repairs, resealing work and glass replacements to industry standards
• Assessing vehicle damage and recommending the most appropriate repair or replacement solution
• Delivering outstanding customer service whilst maintaining a customer satisfaction rating above 4.6 stars
• Communicating effectively with customers, colleagues and branch management
• Contributing to team knowledge by supporting and mentoring less experienced team members

About you

This position requiresprevious automotive glazing experience.

To be considered, you will need:

• Demonstrated experience fitting and repairing automotive glass
• Strong technical, troubleshooting and problem-solving skills
• High standards of safety and workmanship
• Ability to work independently and manage mobile jobs
• Professional communication and customer service skills
• Flexibility to attend occasional training sessions or meetings outside standard working hours
• Australian working rights or the skills and experience required to be considered for employer sponsorship

ACertificate III in Automotive Glazingwill be highly regarded but is not essential for experienced candidates