Mister Zimi Boutique Manager

Mister Zimi Pty Ltd; Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Mister Zimi Pty Ltd is seeking a Store Manager to lead day-to-day operations of our Melbourne store, delivering exceptional customer service and driving sales.

You will manage a small team, organise visual merchandising, stock control and rostering, while upholding brand standards and ensuring a positive shopping experience for every customer.

Join #TeamZimi and help grow a vibrant retail experience that reflects our colour-filled, confident brand across all interactions.

Qualifications

• Previous management experience is required.
• Proven ability to deliver results and drive sales.
• Passion for customer service and going above.
• Strong leadership with training/motivation experience.

Responsibilities

• Build genuine connections with customers, developing a brand experience in store.
• Lead the team to achieve sales targets and operational goals.
• Ensure brand information, communication and policy updates are understood and executed by the whole team.
• Management of all inventory movement in and out of the store, including daily stocktake.
• Create and manage rosters ensuring wage budgets are met.
• Execute and maintain weekly visual merchandise directives.

Skills

Management experience

Sales leadership

Customer service oriented

Team leadership

Job description

Mister Zimi is a global fashion and lifestyle brand that is all about ‘colourful clothes, made well, to make you feel good’. Born in the tropics and based in Byron Bay, Mister Zimi has become synonymous with its signature aesthetic, distinctive prints, and effortless style that captures the spirit of holiday relaxation. Our values are centred around positivity, gratitude and doing the best we can for both our customer and team. We have an enthusiastic team motivated by constant improvement, both in the product we deliver and how we deliver it. This is an attitude that extends to our customer focus. Mister Zimi is a growing brand that genuinely cares for its people and creating a customer experience that spreads joy.

If you are passionate about customer service, a lover of colour and full of positive energy, come join #TeamZimi and be a part of an authentic and supportive team.

Reporting to the Head of Retail, you will be responsible for Managing the day to day operations of the retail store including customer service, team management, visual merchandise and inventory management.

We are lucky to have a passionate and growing customer base. Recruiting a Store Manager who demonstrates agenuine, friendly and proactive approach to customer service is hugely important to us.

Key Duties and Responsibilities

Build genuine connections with customers, developing a brand experience in store.

Lead the team to achieve sales targets and operational goals.

Ensure brand information, communication and policy updates are understood and executed by the whole team.

Management of all inventory movement in and out of the store, including daily stocktake.

Create and manage rosters ensuring wage budgets are met.

Execute and maintain weekly visual merchandise directives.

Qualifications and Experience

Previous management experience is a must!

Proven ability to deliver results, drive sales and motivate your team.

A passion for customer service, with a desire to go above and beyond.

Strong leadership skills with experience training and motivating a team.

Other skills, attributes and personal qualities

Agile, resilient and ability to multi task.

Demonstrates a genuine passion for customer service.

A friendly, helpful and natural approach to sales and customer service.

Team player with a flexible and open mindset.

A can do attitude and a desire for continuous improvement.

A love for our Mister Zimi brand and product!