Mission Critical Networks Services Expert

Ericsson GmbH; Sydney; On-site; AUD 26,000 - 41,000; Full time

Job summary

Ericsson Gurgaon in India seeks a seasoned professional to lead sales enablement for Mission Critical Networks (MCN) professional services. You will own assets, automation, blueprints, and bid readiness across multi-channel CFR submissions, coordinating with CFR teams and E2E PoC groups.

The role requires deep MCN domain expertise, a track record in complex deployment projects, and a minimum of 12 years of experience with a relevant degree. A collaborative, cross-functional environment awaits.

Qualifications

• Deep understanding of end-user environments, requirements, and challenges for rail, PKD, utility sectors.
• End-to-end services expertise for mission-critical networks.
• Proven track record in deployment projects and long sales cycles.
• Experience driving automation and efficiency across E2E professional services.
• Knowledge of MCN ecosystem and partner solutions.
• 12+ years of professional experience with a relevant degree.

Responsibilities

• Lead sales enablement for MCN professional services incl. assets, automation, blueprint, best practices, techno-commercial value prop., lessons learned, bid readiness etc.
• Lead multi-channel commercial submissions as SPOC for CFR across multiple submissions when required
• Lead MCN E2E services review prior to commercial submission for MCN opportunities
• Advance interface, DoR alignment with SIs and partners based on portfolio and capabilities
• Manage CoE systems across lifecycle and PoCs with E2E solution lead and PoC teams
• Develop E2E portfolio readiness and packaging for MCN requirements with BAs and peer domains
• Support CFRs for MCN commercial submissions with guidelines on scope, timeline, effort, DoR
• Support CFRs for portfolio gap, requirements and exemption approval alignment
• Provide early visibility into end user and prime SI requirements to support roadmap and readiness
• E2E CFR for prioritized submissions on a case-by-case basis

Skills

End-user environments

E2E services

Deployment projects

Automation & efficiency

MCN ecosystem

12+ years experience

Education

B. Sc. or equivalent

Job description

About This Opportunity

Mission Critical Networks (MCN) refer to highly reliable, secure, and resilient communication networks designed to support operations where failure is not an option, such as public safety, transportation, utilities, and Defense sectors. These networks enable real-time communication, seamless connectivity, and uninterrupted service delivery for mission-critical applications, ensuring safety, operational efficiency, and rapid response during emergencies. MCN solutions typically integrate advanced technologies, including LTE/5G, secure data transmission, and end-to-end network management, tailored to meet stringent performance, security, and availability requirements.

What you will do

• Lead sales enablement for MCN professional services incl. assets, automation, blueprint, best practices, techno-commercial value prop., lessons learned, bid readiness etc.
• Lead ‘multi-channel’ commercial submission as SPOC for Customer Fulfillment Representatives (CFR) across multiple submissions when required
• Lead MCN E2E services review prior to commercial submission for MCN opportunities
• Advance interface, integration and division of responsibility (DoR) alignment with SIs, and solution partners based on our portfolio and capabilities
• Manage CoE systems across the lifecycle and across the PoCs, in collaboration with E2E solution lead and PoC teams
• Develop E2E portfolio readiness and packaging for MCN requirements, in collaboration with BAs and peer domains
• Support CFR(s) for the MCN commercial submission with guideline on scope, timeline, effort, DoR across the sales campaign
• Support CFR(s) for portfolio gap, requirements and exemption approval alignment
• Providing early visibility into end user and prime SI requirements or challenges (solutions, services) to support roadmap and org. readiness
• E2E CFR for prioritized submissions on a case-by-case basis

Skills you bring

• Deeper understanding of end-user environments, requirements, and challenges for rail, PKD, utility (preferably more than one segment)
• End-to-end services expertise for mission-critical networks, with at least SME competence in one domain
• Proven track record in deployment projects and operations for complex, multi-party engagements and long sales cycle
• Proven track record for driving automation and efficiency across E2E professional services
• A developed understanding of the MCN ecosystem and partner solutions
• More than 12 years of professional experience, with at least B. Sc. or equivalent qualification.

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: India (IN) || Gurgaon