Mission-Critical Data Centre Facilities Technician

Macquarie Technology Group; Sydney; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Great Place to Work Certified 2023-202

Great Place to Work Certified 2024

Global Winner Gallup Exceptional

Job summary

Macquarie Data Centres in Sydney seeks a skilled Data Centre Facility Technician to support mission-critical infrastructure, manage contractor visits, and maintain facility systems across shifts. You’ll follow incident, change, access and preventive maintenance processes, oversee MEP maintenance, capacity planning, and ensure security and uptime for enterprise and government clients.

Join a team that values proactive learning and strong collaboration, with opportunities to work with new

Qualifications

• At least 2 years hands-on shift operations experience in Enterprise Data Centres.
• Proven record in respect of dealing with Data Centre MEP technologies.
• Proven record in developing and executing Data Centre routine maintenance activity.
• Good knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, ECMS, BMS).
• Curious, proactive and keen to 'learn by doing'.
• Strong communicator & team player.
• Flexible, with a mission-critical mindset.

Responsibilities

• Manage third party contractors during specialized facility equipment maintenance and servicing visits.
• Follow key Data Centre Facility Processes (Incident Management, Change Management, Access Management, Preventive Maintenance Plans).
• Attend major switching operations including annual mains fail simulation tests and major maintenance of the MEP.
• Perform and coordinate preventative maintenance actions to support reliable and scalable Data Centre infrastructure.
• Capacity Planning: managing and projecting the Data Centre requirements.
• Review facilities and services to meet business needs, including Rack allocation, Power Supply, Cooling Systems.
• Support and management for Physical Access and Logical Security to be maintained.
• Maintain restricted information and documentation security as per Security Policies and Procedures.
• Understand IT network topologies, revenue data collection designs and software tools to ensure uptime billing processes.
• Participate in the Change Management Process for MDC Operations.
• Respond to all Macquarie Campus reported facility and security incidents to resolve them within agreed SLA thresholds.
• Understand the MEP so emergency procedures outside standard SOP’s are readily applied to reduce/recover from disasters.
• Attend major switching operations including annual mains fail simulation tests and major maintenances of MEP.
• Support Sales/Technical Consultants during the pre-sale process to determine customer requirements.

Skills

Data Centre Ops

MEP tech

Maintenance activity

Electrical design

HV/LV switchgear

Generators

Security systems

HVAC

Job description

Macquarie Data Centres in Sydney seeks a skilled Data Centre Facility Technician to support mission-critical infrastructure, manage contractor visits, and maintain facility systems across shifts. You’ll follow incident, change, access and preventive maintenance processes, oversee MEP maintenance, capacity planning, and ensure security and uptime for enterprise and government clients.

Join a team that values proactive learning and strong collaboration, with opportunities to work with new