Miranda Case Worker - Penrith

Community Restorative Centre Ltd.; Penrith; On-site; AUD 89,000 - 109,000; Full time

Benefits offered by this job

Additional leave over the Christmas/Co

Wellbeing leave

Salary packaging

Job summary

Community Restorative Centre in Penrith NSW seeks a dedicated Case Worker to provide holistic trauma- and violence-informed care on an outreach basis for women and non-binary clients with complex needs leaving correctional facilities or on bail. Based in Penrith, the role is full-time (38 hours per week) with a contract to 30 June 2027.

The SCHADS Award Level 4 paypoint 4 offers $99,294 plus super and generous salary packaging, along with additional leave over the Christmas period.

Qualifications

• Experience in providing holistic trauma-informed care in outreach settings.
• Ability to work with women and non-binary clients with complex needs.
• Demonstrated cultural competency and knowledge of Aboriginal and Torres Strait Islander and CALD communities.

Responsibilities

• Provide specialist case management support for people who identify as female or non-binary with complex needs who are leaving NSW Correctional Centres or on bail/community-based sentences.
• Create community connections for clients and manage data, administrative and assessment duties.
• Ensure culturally safe service delivery and coordinate supports within a throughcare model.

Skills

Trauma-informed care

Outreach experience

Resilience

Cultural safety

Job description

Community Restorative Centre – Penrith NSW

• SCHADS AwardLevel 4 paypoint 4,$99,294 + super + generous salary packaging
• Additional leave over the Christmas period

Are you a dedicated, passionate case worker with experience in providing holistic trauma and violence informed care on an outreach basis?Want to make a real difference by supporting people who identify as female and non-binary impacted by the criminal legal system?We’d love to hear from you!

• Based in Penrith
• Full-time 38 hours per week
• Contract until 30 June 2027
• SCHADS AwardLevel 4 paypoint 4,$99,294 + super + generous salary packaging
• Additional leave over the Christmas period

Are you a dedicated, passionate case worker with experience in providing holistic trauma and violence informed care on an outreach basis?Want to make a real difference by supporting people who identify as female and non-binary impacted by the criminal legal system?We’d love to hear from you!

As a Case Worker on our Miranda Project, you’ll be at the heart of a high-impact team. Supported by your team leader and teammates, you’ll use holistic case management to provide specialist case management support for people who identify as female or non-binary with complex needs who are leaving NSW Correctional Centres, seeking bail or community-based sentences as an alternative to custodial sentences.

Using a throughcare model focusing on providing a continuum of support aimed to address the complex and diverse unmet needs of people who have experienced victimisation and involvement with the criminal legal system, your role includes project and client support, creating community connections for clients, data, administrative and assessment duties and cultural safety.

CRC works with some of the state’s most stigmatised and marginalised people. In this role you may be working with some confronting issues as statistically people on release are at a higher risk of overdose or suicide, greater risk of death due to interpersonal violence and greater exposure to traumatic events. While there are many levels of support for staff, this work requires someone with high levels of resilience in the face of adversity.

Your usual work hours will be Monday to Friday, with occasional out-of-hours work, as required.

Why work for us?

• CRC is recognised by Diversity Council Australia as an Inclusive Employer 2025-2026
• Support programs that aim to break entrenched cycles of disadvantage, homelessness and imprisonment
• Be part of a community-based agency that has been delivering effective services in our field for over 70 years
• Join a dedicated, energetic team with a culture of trust, integrity and respect
• Be part of a flexible and supportive workplace including benefits such as wellbeing leave
• Access the support of cultural supervision for First Nations staff

To join us, you’ll need:

• To identify as female
• Experience and skills in the provision of trauma-informed care
• Knowledge and experience of working with women with complex and compounding needs such as homelessness, criminal legal system involvement, alcohol and other drug use, mental health and experiences of trauma
• A current NSW Driver Licence
• A current NSW Working with Children Check and Criminal Record Check (please note, a criminal record is not a barrier to being considered for a role with CRC)
• Demonstrated cultural competency and knowledge of issues relating to Aboriginal and Torres Strait Islander and CALD communities
• Knowledge and skills relating to child development, current child protection issues and legislation.
• The unrestricted right to work in Australia

Why we're requesting police checks for this role

We request these checks as they are a requirement of the funding contract covering this position. Additionally, anyone entering a correctional centre must undertake a criminal records check to gain authority to enter. Please note, however, that having a criminal record is not a barrier to being considered for a role with CRC.

Undertaking police checks - trans and gender diverse applicants

If you are a trans and/or gender diverse person and would like guidance on the information that will be asked during police checks, check out the 'Police' page on TransHubhttps://www.transhub.org.au/legal/police/

Applications close 9am Monday 9 November 2026.