Mine Planning Product Specialist — Remote & Customer Impact

Micromine Limited; Perth; Hybrid; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Work from home options

12 weeks paid parental leave

Gym membership

Employee Assistance Program

Discounted private health insurance

Job summary

Micromine Limited in Perth, Tasmania is seeking a Product Specialist responsible for delivering post-sales customer success, including software implementations and technical support.

The ideal candidate has over 3 years of experience in mine planning systems, strong customer relationship skills, and a tertiary qualification in earth sciences or engineering. The role offers a flexible, hybrid working model and the opportunity to work with a supportive team.

Qualifications

• Minimum of 3 years’ experience in analysis, design, implementation, and support of mine planning systems.
• Ability to build strong relationships with customers.
• Detailed understanding of mine planning solutions.

Responsibilities

• Work with customers to ensure the software is optimally used during implementation.
• Provide training to current and new customers.
• Liaise with product development team during the software design cycle.
• Identify account enrichment opportunities for mine planning solutions.

Skills

Customer relationship building

Mine planning solutions

Software implementation

Technical support

Education

Tertiary earth science or engineering qualification

Job description

Micromine Limited in Perth, Tasmania is seeking a Product Specialist responsible for delivering post-sales customer success, including software implementations and technical support.

The ideal candidate has over 3 years of experience in mine planning systems, strong customer relationship skills, and a tertiary qualification in earth sciences or engineering. The role offers a flexible, hybrid working model and the opportunity to work with a supportive team.