Mid-level Product Designer

Colonial First State; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Additional birthday leave

Hybrid working model

Employer superannuation access

Life Leave - 3 days per annum

Wellbeing support services

Corporate health insurance rates

Job summary

Colonial First State is seeking a Digital Product Designer to join the User Experience Design team in a hybrid Sydney role. You will shape Direct Customer Digital Channels, collaborate with product, technology, design and data teams, and help transform our digital experiences.

You will work on information architecture, wireframes, prototypes, usability testing and design system improvements, with a customer-first mindset and a focus on accessibility and quality.

Qualifications

• At least three years of experience in digital product design with a strong portfolio.
• Strong UI knowledge including colour, typography, layout and accessibility.
• Experience using Figma and design systems.

Responsibilities

• Create polished, accessible digital experiences across CFS touchpoints.
• Contribute to the design system and improve components for consistency.
• Use data and research to inform design decisions and improve experiences.
• Develop information architecture, wireframes and interactive prototypes.
• Plan usability testing and translate findings into improvements.
• Collaborate with product, tech and other stakeholders to deliver design solutions.
• Use AI tools to support design workflows and prototyping.

Skills

UI design

Accessibility

Communication

Collaboration

User-centred design

Critical thinking

Independent work

Education

Degree in Product Design or UX/UI

Tools

Figma

Design systems

Job description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

You will join the User Experience Design team, reporting directly to the UX Manager. Working alongside peers across Product Management, Technology, Design and Data, you will help shape our Direct Customer Digital Channels and support the broader CFS business, its customers and stakeholders as we transform and grow our digital experiences.

Your Responsibilities

• Create polished, accessible and consistent digital experiences by applying strong UI design principles across CFS digital touchpoints.
• Contribute to the ongoing development of the CFS design system, identifying opportunities to improve components, consistency and design efficiency.
• Use data, research and customer feedback to inform design decisions and continuously improve digital experiences.
• Develop information architecture, user flows, detailed wireframes and interactive prototypes that communicate clear and seamless customer journeys.
• Plan and conduct usability testing, interpret findings and translate insights into practical design improvements.
• Iterate designs based on stakeholder feedback, research findings and usability testing outcomes.
• Collaborate with product managers, developers, designers and other stakeholders to support the effective delivery of design solutions.
• Use AI tools to support design workflows, research synthesis, prototyping and handover while exploring emerging capabilities and sharing learnings with the team.
• Communicate design decisions, rationale and customer value clearly to stakeholders.
• Share knowledge and constructive feedback with other designers and contribute to improving design practices and processes across CFS.

Your Capabilities and Experience

• At least three years of experience in digital product design, ideally across mobile applications, public websites and authenticated customer experiences, as demonstrated through a strong portfolio.
• Strong knowledge of UI design principles, including colour, typography, layout, hierarchy, spacing, accessibility, responsive design and imagery.
• Proficiency in Figma and experience working with design systems using modern tools and techniques.
• Strong working knowledge of user-centred design principles and the ability to apply them throughout the design process.
• Ability to translate complex problems into clear, simple and effective digital solutions.
• Experience using AI tools to support design workflows, research synthesis and prototyping, with a curiosity for exploring new capabilities.
• Strong communication, presentation and collaboration skills, with the ability to clearly explain design decisions and rationale.
• A customer-first mindset, strong attention to detail and ownership of the quality of your work.
• Resourcefulness and confidence working independently, using critical thinking to navigate ambiguity and solve design problems.
• A degree in Product Design, UX/UI Design, Human-Computer Interaction or a related field, or demonstrable equivalent experience.

Desirable

• Experience within financial services, ideally wealth management and/or superannuation, including adviser-focused experiences and interfaces.
• Experience creating animations, micro-interactions and dynamic visual effects to enhance digital experiences.
• Experience working with agile development processes.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Hybrid working model
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder which provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need it
• Access to corporate rates with BUPA Health Insurance
• Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).