Merchandise Operations Manager - Hardgoods

Myer; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Team member discounts

Learning and development

Flexible working

Hybrid working

Novated leasing

Gym memberships

Job summary

Myer is seeking a Merchandise Operations Manager- Hardgoods to drive operational excellence and support sales growth through data-driven decisions. The role focuses on translating strategies into efficient processes and partnering across merchandising, planning, supply chain, and store/e‑commerce teams.

You should bring 3+ years in retail (Hardgoods a bonus), with strong financial/analytical skills, and the ability to influence senior stakeholders.

Qualifications

• 3+ years of retail experience; Hardgoods/Homeware is a bonus.
• Buying or Planning background is advantageous.
• Commercial acumen with strong financial and analytical skills.
• Advanced financial and analytical skills.
• Awareness of competitive landscape.
• Ability to influence stakeholders and build relationships with senior leaders.

Responsibilities

• Translate strategies into efficient operational processes.
• Partner with merchandising, planning, supply chain, Space Planning, Store Development, Finance and store/e-commerce teams to ensure seamless execution.
• Lead and improve merchandise operations processes, tools and systems to drive efficiency, scalability and accuracy.
• Analyse sales and operational KPIs to identify risks, opportunities and improvement actions.
• Ensure timely and accurate execution of product and brand launches, promotions and seasonal transitions.
• Develop and enforce operational standards, policies and best practices across channels and locations.
• Management of the TPC space and brand flow to enable productivity and optimisation.
• Management of key critical path to ensure delivery and execution of all required change implementation.

Skills

Retail experience

Hardgoods/Homeware

Buying/Planning

Analytical skills

Negotiation skills

Job description

Myer Group brings together the iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. From our Myer Department stores to our fashion brands Just Jeans, Dotti, Portmans, Jacqui E,Jay Jays, Marcs and David Lawrence - each bring its own legacy, united by a shared commitment to delivering exceptional experiences for our customers.

Myer is seeking a Merchandise Operations Manager- Hardgoods to efficiently execute merchandise strategies by overseeing operational processes that support new brand introductions, and in store execution.

This position drives operational excellence and supports sales and profit growth through data-driven decision making and process optimisation.

About the role:

• Execute and support merchandise strategies by translating strategies into efficient operational processes
• Partner with merchandise, planning, supply chain, Space Planning, Store Development, Finance and store/e-commerce teams to ensure seamless execution
• Lead and improve merchandise operations processes, tools and systems to drive efficiency, scalability and accuracy
• Analyse sales and operational KPIs to identify risks, opportunities and improvement actions
• Ensure timely and accurate execution of product and brand launches, promotions and seasonal transitions
• Develop and enforce operational standards, policies and best practices across all channels and locations
• Management of the TPC space and brand flow to enable productivity and optimisation
• Management of key critical path to ensure delivery and execution of all required change implementation

About you:

• 3+ years prior experience working in a Retail Environment - Hardgoods/Homeware is a bonus.
• Buying and or Planning background will be well regarded.
• Commercially driven with demonstrated business acumen
• Advanced financial and analytical skills
• Awareness of competitive landscape
• Ability to deliver change and build relationships with senior leaders both internally and externally
• Highly resilient and focussed, strong negotiation and influencing skills
• Highly strategic and defines new ways of working

Benefits to you:

We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.

Our team members enjoya range of benefits including:

• Team member discounts:Generous discounts in-store and online
• Learning and development:Capability development workshops, successionplanning,and internal career opportunities acrossMyer Group brands.
• Flexible working:Lifestyle leave, flexible workhoursand hybrid workingis available for StoreSupport Office roles
• Lifestylebenefits:Employee Assistance Program (EAP),volunteer leave,discountedhealth insurance,gymmembershipsand novated leasing for eligible employees.

With more than 125 years of retail heritage, it's an exciting time to join Myer Group.

Your future starts here - help shape what's next at Myer Group.