Mental Health Support Worker

Mind Australia Limited; City of Melbourne; On-site; AUD 43,000 - 52,000; Part time

Benefits offered by this job

Salary packaging up to $15,899 p.a.

Meal and Entertainment allowance up to

8 weeks paid parental leave

EAP program

Fitness Passport

Professional development

Job summary

Mind Australia Limited in Brunswick West is seeking four Mental Health Support Workers to join the Psychosocial Residential Rehabilitation service on a 24/7 rotating roster including sleepover shifts. You will provide person-centred, recovery-focused support to adults living with severe mental ill health, helping them build daily living skills and independence.

You’ll work with a multidisciplinary team, collaborate with services and carers, and facilitate group activities while maintaining a

Qualifications

• Minimum Certificate III in Mental Health or related field.
• Experience working with people with mental health issues.
• Ability to mentor to build capability and community networks.
• Experience facilitating group activities for clients.
• Understanding of Community Services sector and stakeholder relationships.

Responsibilities

• Support clients to return to community and live independently.
• Work with a multidisciplinary team providing psychosocial support.
• Collaborate with services to coordinate recovery goals.
• Facilitate group activities, workshops and life skills programs.
• Maintain a safe, home-like residential environment including daily routines.

Skills

Recovery-focused support

Group activities

Interdisciplinary collaboration

Mentoring & coaching

Education

Certificate III in Mental Health

Job description

• Support clients with mental ill health to achieve their wellbeing goals and promote independent living
• Permanent | Part-time opportunities available |30 hours/week including sleepover shifts
• Location Brunswick West

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Psychosocial Residential Rehabilitation service is a long-term, integrated program for adults aged 18-64 with severe and enduring psychosocial disability, including dual disabilities, whose conditions affect independent living. Funded through NDIS packages, staffed 24/7, and guided by recovery-oriented and dual disability frameworks, the service provides tailored one-on-one and group support to build daily living skills, strengthen relationships, enhance social and community connections, and increase confidence and capacity to live safely in the community.

We are seeking four compassionate Mental Health Support Workers to join our team at the properties in Brunswick West working on a 24/7 rotating roster including sleepover shifts. In this role, you will provide person-centred, recovery-focused support, helping clients achieve their wellbeing goals, develop life skills, strengthen social connections, enhance support networks, and build the confidence to live independently.

Key responsibilities

• Support clients to return to their community, live independently and enjoy a meaningful life through a staged approach to recovery.
• Work as part of a multidisciplinary team offering specialised psychosocial support.
• Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to client’s recovery goals.
• Facilitate group activities, workshops, and skill-building programs to enhance daily living, social connections, and confidence.
• Maintain a safe, supportive, and home-like residential environment, including personal care, daily routines, and wellbeing support.

What you’ll bring

• Tertiary qualifications (minimum Certificate III) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health-related field.
• Expertise in working with people with mental health issues, complex needs and interacting with families and carers.
• Ability to provide information and mentoring to build capability, establish social relationships, create community networks and access to relevant services.
• Experience in facilitating group activities for clients experiencing mental ill health is desirable.
• Understanding of the Community Services sector and ability to build strong relationships with service providers, clinical teams and key stakeholders.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
• Access to our Employee Assistance Program (EAP), provided by Converge International,for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor.

Reference number 500538.

Online applications must be submitted by 11pm Tuesday 6 October 2026.

Minerva Amputch, Area Manager Inner North
[e-mail]

Position Description

PD Mental Health Support Worker (PRR) 20260316.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [e-mail]