Membership Services Representative - Prospect

Planet Fitness Australia; Sydney; Presencial; AUD 55.000 - 65.000; Jornada completa

Descripción de la vacante

Venues NSW is seeking a customer-focused Membership Administrator to join our Memberships team. You will provide accurate information and high levels of service to our members and their guests, and handle administrative tasks with precision.

On a rotational basis you will work on games days to help deliver a memorable experience for attendees. Events run Monday to Sunday, including evenings, weekends and public holidays.

Formación

• Customer-centric approach with a focus on service excellence.
• Clear, effective communication with members and guests.
• Organised with a high level of attention to detail and accuracy.

Responsabilidades

• Provide accurate information and high-level customer service to members and their guests.
• Handle administrative tasks for the Memberships team with precision.
• Work on game days on a rotational basis to support events and guest experience.

Conocimientos

Customer centric

Clear communication

Attention to detail

Proactive attitude

Descripción del empleo

Membership Services - Membership Administrator

ABOUT THE ROLEWe have an exciting opportunity for a customer focused individual to join our Memberships team here at Venues NSW. This role provides accurate and timely information, whilst maintaining a high-level of customer service and administration to our members and their guests. On a rotational basis, you will be required to work on games days to assist in providing a memorable experience for our members. Events run Monday to Sunday, day, evening, weekends and public holidays so don’t expect to fall into the mainstream Monday to Friday; nine to five in this role. ABOUT YOUAs a business we are focused on delivering the very best experience for our customers. To achieve this, we are seeking people with a passion for service and a proactive approach to their daily working life. If this sounds like you and you can see yourself working in this challenging, dynamic industry at one of the foundation sites in world sport, then we want to hear from you. Benefits and a competitive salary package will be offered to the successful candidate. Your ability to apply in accordance with the following desired skills: Customer centric Clear communication Organised with a high level of attention to detail An attitude of ‘yes’ to every challenge