Membership & Sales Specialist — Community Impact

PCYC Queensland; Caboolture; On-site; AUD 73,000 - 83,000; Full time

Benefits offered by this job

Salary packaging benefits

Free gym membership

Discount on PCYC services

Volunteer day

Employee Assistance Program

Learning & Development programs

Corporate health plan

Job summary

PCYC Caboolture is seeking a Membership and Sales Officer to strengthen member and customer experiences. You will handle enquiries, provide information, and participate in up-selling and cross-selling of PCYC services. The role also includes cash handling at POS devices and light office admin tasks.

The successful candidate will join a community-focused team, deliver great customer care, and help members grow their sense of belonging. Training and safety policies are in place.

Qualifications

• Minimum 12 months experience in customer service or sales.
• Intermediate Microsoft Office skills (Word, Excel, Outlook).
• Current First Aid and CPR certificates (or ability to obtain).
• Qualification in Fitness, Sport and Recreation or interest in developing in this area (nice to have but not required).

Responsibilities

• Respond to club enquiries with advice and information.
• Upsell and cross-sell PCYC products and services.
• Prepare point-of-sale devices including cash registers and electronic swipe devices.
• Assist with basic office administration.
• Contribute to a welcoming, supportive atmosphere for members.

Skills

Customer service

Sales

MS Office

Cash handling

Education

First Aid and CPR certificates

Fitness, Sport and Recreation qualification (nice to have)

Tools

POS systems

Job description

PCYC Caboolture is seeking a Membership and Sales Officer to strengthen member and customer experiences. You will handle enquiries, provide information, and participate in up-selling and cross-selling of PCYC services. The role also includes cash handling at POS devices and light office admin tasks.

The successful candidate will join a community-focused team, deliver great customer care, and help members grow their sense of belonging. Training and safety policies are in place.