Member Experience & Sales Specialist

PCYC Queensland; Roma; On-site; AUD 70,000 - 78,000; Full time

Benefits offered by this job

Not-for-profit salary packaging up to

Free PCYC gym membership

15% discount on PCYC services

Volunteer day every year

Employee Assistance Program (EAP)

Access to online learning management &

Corporate health plan with health-ins.

Job summary

PCYC Queensland in Roma is seeking a Membership and Sales Officer to deliver outstanding service to members and customers while driving sales of PCYC products and services. You will handle POS devices and assist with some office duties to keep operations running smoothly.

You will also undertake facility inspections and routine cleaning duties, contributing to a welcoming and safe community space where everyone feels they belong and can grow.

Qualifications

• Minimum 12 months experience working in a customer service or sales role.
• Intermediate skills in the Microsoft Office Suite (Word, Excel, Outlook)
• Current First Aid and CPR certificates (or ability to obtain)
• Qualification in Fitness, Sport and Recreation or similar or interest in developing in this area (nice to have but not required)

Responsibilities

• Respond to club enquiries and provide information.
• Upsell and cross-sell PCYC products and services.
• Prepare point-of-sale devices and manage basic office tasks.
• Conduct facility inspections and safety checks; assist with cleaning as needed.
• Help create a welcoming, respectful atmosphere for members.

Skills

Customer service

Sales

Communication

Education

Fitness/Sport & Recreation qualification

Tools

Microsoft Office Suite

Job description

PCYC Queensland in Roma is seeking a Membership and Sales Officer to deliver outstanding service to members and customers while driving sales of PCYC products and services. You will handle POS devices and assist with some office duties to keep operations running smoothly.

You will also undertake facility inspections and routine cleaning duties, contributing to a welcoming and safe community space where everyone feels they belong and can grow.