Membership & Sales Officer — Build Belonging & Growth

PCYC Queensland; Bowen; On-site; AUD 43,000 - 61,000; Full time

Benefits offered by this job

Salary packaging up to 18550 AUD

Free gym membership

Staff discounts on PCYC services

Volunteer day

EAP access

Online learning system access

Health plan options

Job summary

PCYC Bowen is seeking a motivated Membership and Sales Officer to welcome members and customers, provide product information, and drive upsell opportunities across PCYC services. You will handle point-of-sale devices and perform basic administration while delivering friendly, responsive service that strengthens our community presence.

The role offers not-for-profit salary packaging benefits, a free PCYC gym membership, staff discounts on programs, and access to our EAP and learning resources to

Qualifications

• 12 months experience in customer service or sales.
• Intermediate MS Office (Word, Excel, Outlook).
• Current First Aid and CPR certificates (or ability to obtain).
• Fitness/Sport & Recreation qualification or interest is nice to have but not required.

Responsibilities

• Respond to club enquiries with accurate information and advice.
• Upsell and cross-sell PCYC products and services.
• Prepare POS devices and perform basic office administration.
• Deliver high levels of customer service to members and customers.

Skills

Customer service

Sales

Microsoft Office

Communication

Education

First Aid & CPR

Fitness/Sport & Recreation qualification

Job description

PCYC Bowen is seeking a motivated Membership and Sales Officer to welcome members and customers, provide product information, and drive upsell opportunities across PCYC services. You will handle point-of-sale devices and perform basic administration while delivering friendly, responsive service that strengthens our community presence.

The role offers not-for-profit salary packaging benefits, a free PCYC gym membership, staff discounts on programs, and access to our EAP and learning resources to